Workforce Forecasting Planner - Melbourne, Australia - Talent International
Description
Job Details:
Location
Melbourne
Salary
AU$ AU$85000 per annum
Job Type
Full Time
Ref
BBBH98682_
Contact
Shelley Harrison
Posted
about 1 hour ago
Opportunity
Our client is a high profile asset management organisation working in telecommunications, utilities, and transport sectors. Due to growth, they are seeking a Workforce Forecasting Planner to join their Melbourne team.
Reporting to the Resource Optimisation, Compliance and Planning Manager, you will be working in a friendly team to support the operational success for a number of key accounts in the telecommunications business unit, looking after a specific state or territory.
Key Responsibilities
- Workforce scheduling and analysis
- Workforce demand forecasting and supply analysis
- Capacity planning
- Onboarding new technicians and contractors in the telecommunications industry ensuring compliance
- Workforce analysis and reporting (PowerBI)
- Collation of data and information across inboxes, ServiceNow, 23 internal systems for interpretation and analysis
- Performance variance analysis
- Continuous improvement activities identify areas to gain efficiencies
- Work with a range of internal and client stakeholders and clients, a positive, professional customercentric approach
Success Measures
- 3+ years working in a high performing, fastpaced workforce or resource operations
- Demonstrated experience implementing process improvement for a fastpaced operational workforce
- Demonstrated experience in data analysis, forecast and resource modelling
- Demonstrated experience using Power BI reporting to monitor outcomes and performance
- Demonstrated experience in working with various regulatory authorities
- Skills in using Power BI, MS Word, Excel, and other operational systems ability to collate data from disparate sources
- Great interpersonal skills ability to work with senior management and stakeholders at GM level, as well as external contractors and customers
- Great customer service ethic, friendly team based approach, and ability to juggle a busy workload and priortitise tasks
- Be able to work onsite 3 days per week in the Melbourne CBD (hybrid) at a minimum
You must have full working rights in Australia and be able to pass a national police check.
**Apply
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