Part Time Admissions Officer - North Melbourne, Australia - The Lost Dogs Home

The Lost Dogs Home

Verified Company

North Melbourne, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Part time

Description

Job Overview:

Work type:

Part Time
Location:

North Melbourne
Job type:

Community and Local Government
Date posted:

11 May 2023 AUS Eastern Standard Time
Applications close:

Part Time Admissions Officer -

About Us:

The Lost Dogs' Home is one of Victoria's most iconic animal welfare organisations, caring for thousands of lost and abandoned dogs and cats each year.

We are a not-for-profit organisation dedicated to providing outstanding care to animals who find their way to us.

The Role:

In this role you will be part of a busy team that is responsible for receiving and processing incoming animals into the shelter as well as working to reunite them with their owners.

This is a multi-faceted role that has a strong administration component, as well as a focus on customer service.

You will be required to liaise with various councils and members of the public and have the ability to quickly process and locate information within the database.

We are looking for someone who can work effectively under pressure, in a fast-paced work environment and who enjoys working within a team of passionate people.

This role also involves some hands on work and does require confidence with handling animals.

This is a part time role, 45 hours per fortnight, working Mondays, Wednesdays and Fridays, including one weekend per month.

Your responsibilities will include:

Collating and processing information accurately into the relevant databases for all animals arriving at the Lost Dogs home
Communicate with Council officers in person and via phone regarding impounded animals for both review/clarification and addition of new information
Responsible for scanning incoming animals and the initial investigation of microchip and identification data
Collating and filing incoming forms and animal transport dispatch requests
Notification of any animal injury or illness to the vet team, subsequently arranging vet checks if required
Support with adhoc administrative tasks as required

To be successful in this role, you need to have:

An ability to deal with complex information and prioritise tasks whilst maintaining integrity and quality of work
High level of discretion and confidentiality in dealing with internal and external stakeholders
Intermediate Microsoft Office and database management skills
Excellent customer service skills including sound written and verbal communication skills
Previous council experience (desirable)
Confidence with handling animals of different breeds and temperaments
Adaptability, time management, and teamwork skills

What we can offer you:

Unique work environment, supporting a great cause
Access to our Employee Assistance Program and onsite counselling service
Financial assistance and support for professional development activities
Paid parental leave entitlements
Access to our foster care program
Discounts at our Vet Clinic Frank Samways
Great work culture, with regular social activities organised for staff

If you believe you have the skills and experience to be our next Admissions Officer, we would love to hear from you Please ensure you have included a copy of your cover letter and a current resume and hit apply.