Workplace Concierge - Adelaide Region SA, Australia - Colliers International

Colliers International

Verified Company

Adelaide Region SA, Australia

2 weeks ago

Posted by:

Olivia Brown

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Description

Company Description

Colliers is a global real estate services firm operating in over 60 countries. We advise people on buying, selling, leasing, managing and valuing real estate all over the world. What sets Colliers apart is not what we do, but how we do it.

This dynamic entry level support role is ideal for experienced customer service professionals ready to transition into the corporate sector.

The position encompasses a variety of disciplines that may lead to multiple career pathways.

Job Description:

In your role as Workplace Concierge, you will form part of our Workplace Management Services team. Our team specialises in a unique service delivery for our client partner. From client facing service points to workplace administration and management; we are experts in first class customer experiences.

As a custodian of the workplace, you are responsible for:

Administration, operation, and management of the workplace
Basic Audio Visual and IT support
Meeting room management and setup
Ensuring the workplace is presented, maintained and utilised to a Day 1 standard
Facilities administration and mail / parcel management
Assisting employees with daytoday enquiries
Responding to and implementing changes to the workplace.
Assisting new employees into the workplace
Warmly welcoming visitors, and providing secure building access
Maintaining immaculate presentation of lobby, reception and workplace areas

This role sees you delivering our exceptional services across our Adelaide locations including Adelaide CBD, Bedford Park, and Lockleys.

Benefits:

Work/life balance with a Monday to Friday roster
Competitive above award salary
Inclusive and diverse team environment
Full corporate uniform and drycleaning service
Access to training and development that will take your career to the next level

Qualifications:

Experience working in office administration or a premium service environment including hotels or airlines
Passion for delivering outstanding customer service
Experience in engaging with VIP clients as well as the ability to engage with and develop relationships with a diverse range of people
Genuine respect for others that shows in every interaction with clients, employees and contractors
Diligent with following processes
Committed to closingtheloop on requests
Confident in responding to a range of enquiries or complaints
Exceptional work ethic, energy and a positive attitude
Attention to detail
Immaculate personal grooming
Excellent verbal and written communication skills
Problem solving skills, the ability to anticipate needs and a desire to go above and beyond for customers
Availability between 7am7pm for a fulltime rotating roster. (General operating hours are between 7.30am 4pm most days)
Full working rights in Australia

Additional Information

We are passionate about what we do; we are even more passionate about our people.

Diversity, equity and inclusion are fundamental to our enterprising culture.

As a Colliers professional, you'll work with collaborative teams comprised of people with different abilities, skills, and backgrounds where everyone is encouraged to bring their ideas, talents, capabilities, and experiences to the table.

Colliers provides equal opportunity in all employment practices.