Assistant Hub Manager - Northam, Australia - Baptistcare WA

Baptistcare WA
Baptistcare WA
Verified Company
Northam, Australia

2 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Assistant Hub Manager - Midland (with Regional Travel)

Job Code: 492824
Work Type: Full time
Location: Northam & Wheatbelt
Category: Management-
Access to salary packaging (up to $18,550 tax-free) for all eligible employees:


  • Located in Midland -Travel to Wheatbelt required | Company Car Available:
-
Full-time position
Why join us?

  • Discounts on health insurance through HBF or Medibank
  • Discounts on banking products through Bankwest
  • Access to an Employee Assistance Program (EAP)
  • Discounts at JB HI-FI & The Good Guys
  • Accommodation discounts at Seashells Hospitality Group
  • Access to our Wellness Program
  • A fantastic team environment
  • Values based organisation

About your new role:


  • A company car will be provided
  • Servicing customers in East Metro & The Wheatbelt
  • Clientfocused approach
  • Positive team environment
  • Stakeholder relationships
  • Values based organisation


We are seeking an experienced professional with knowledge and understanding of financial processes and guidelines related to individual funding and budgets.

Working closely with our Home Care Services team, you will be responsible for developing and coordinating care for customers on a day-to-day basis.

This involves engaging and collaborating with the Hub team, our customers, their families and/or representatives. This position will facilitate the assessment, planning and delivery of services for customers, emphasizing person-centered care. The Assistant Hub Manager will maintain consistency of service delivery and overall contractual, regulatory, and legislative compliance.

Reporting to the Hub Manager, the position serves as the primary contact point for customers and their families regarding services delivered.


Duties:


  • Facilitates appropriate services for customers according to their service requirements
  • In conjunction with the Hub Team, provides effective leadership and guidance to support staff, in order to deliver high quality services that meet the customer's goals of care
  • Shares expertise and experience with other Hub Team members, through active networking and stakeholder engagement
  • Establishes and maintains effective communication with customers and families to ensure they are kept informed of any service changes and or developments, as appropriate
  • Manages the approved individual budget linked to customers
  • Actively participate in a culture of continuous improvement and will be required to meet deadlines, manage competing priorities and be solutions focused.
  • Ensures documentation used as part of the consumers care is maintained and encourages input into consumers progress notes from GP, allied health professionals and any other appropriate members of the Hub Team
  • Ensures safe and sound work practices that comply with work, health and safety policies and procedures and relevant legislation

Skills and Experience:


  • Relevant tertiary qualifications and/or relevant industry experience
  • Solutions focused high level conceptual and analytical skills
  • Highly developed communication skills (both oral and written) and interpersonal skills
  • Knowledge of financial processes and guidelines related to individual funding and budgets
  • Sound organisational skills with the ability to work independently, meet deadlines and manage competing priorities
  • Alignment to our Values and 'Love to See' behaviours.
  • Commitment to providing a customer centric approach.
  • Influenza and COVID 19 Vaccinations
  • Valid Drivers Licence
  • Ability and willingness to travel throughout the state

About us:

Baptistcare is one of WA's largest not-for-profit providers supporting residential care, home care services and retirement living in both metro and regional locations.

We focus on empowering our customers to maintain homely comforts and community connection by providing care with compassion, integrity, and dignity.

Our focus is not limited to our clients, but also on your well-being and career growth. We aim to support you to achieve a fulfilling career with first class training and development opportunities.

We are passionate about creating an inclusive workplace where everyone is valued. The more diversity we have, the more unique perspectives and creative ideas we share. Therefore, we embrace people of different ages, religions, sexual orientations or identity, physical or mental ability and ethnicity.


How to Apply
If this sounds like you, we would love to hear from you. Click 'Apply' and follow the prompts.


Advertised: 18 Apr 2023 W


Australia Standard Time
Applications close:
16 May 2023 W. Australia Standard Time
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