Nfp Customer Experience Support Officer - Adelaide Region SA, Australia - Hudson Australia

Hudson Australia
Hudson Australia
Verified Company
Adelaide Region SA, Australia

2 weeks ago

Olivia Brown

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Olivia Brown

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Description

Working Conditions:

  • Fulltime role, 8:30 am to 5 pm
  • Uniforms provided, including a polo or shortsleeve dress shirt.
  • Dynamic and fastpaced flagship store environment.
Must be able to start 21st of april.


Key Responsibilities:

  • Manage receptionist duties, including answering phone calls, booking appointments, and rebooking appointments.
  • Input customer details accurately into our internal health partner system.
  • Provide product information to customers.
  • Meet and greet customers with a professional appearance and manner.
  • Translate information obtained from phone calls into our internal system.
  • Maintain an immaculate presentation of the store.
  • Provide general computer literacy, fast typing, and data entry skills, including proficiency in Excel.
  • Provide a professional appearance at all times.

Qualifications:

  • Experience in a receptionist or customer service role preferred.
  • Strong communication skills, both verbal and written.
  • Great attention to detail and the ability to multitask in a fastpaced environment.
  • Strong computer skills
  • Ability to maintain an immaculate presentation of the store.
  • Ability to provide a professional appearance at all times.
As this is a tier 2 medical provider 2x covid vaccination and booster is required.
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