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    Operations Engineer - Hobart, Australia - Motorola Solutions

    Motorola Solutions
    Motorola Solutions Hobart, Australia

    2 weeks ago

    Default job background
    Full time
    Description

    Job Description

  • Overall technical operation, support, and maintenance of a critical communications network.
  • Participate in a shared 24/7 on-call roster.
  • Work within change control processes to perform planned maintenance activities.
  • Produce high-quality customer-facing reports on the results of investigations into system problems.
  • Work within a service management tool to accurately log and provide updates on requests, incidents, problems, and changes.
  • Escalate issues where required to senior engineering staff internally or to support from third-party vendors.
  • Produce and/or update technical and procedural documentation for supported systems.
  • Other duties as assigned by the Operations Manager or other applicable management staff.
  • Provides short and long-term in-depth analysis and investigation of problems.
  • Provide technical representation from the Operations Engineering team to senior management and/or customers.
  • Update Windows, Linux servers and other network devices as required.
  • Manage and apply updated endpoint security definitions and configurations.
  • Identify and implement areas for continuous improvement within the organisation.
  • Undertake special projects and other duties as required by the organisation


    • Basic Requirements

    Education & Qualifications
    Essential:

    Tertiary qualification in Electronics / Computer Systems Engineering / ICT or similar (extensive industry experience will be considered as an alternative).
    Licensed to drive in Tasmania.

    Desirable:

    ● CompTIA Linux+, Security+, Network+
    ● Cisco Certified Network Associate (CCNA) / Juniper Networks Certified Associate (JNCIA)
    ● ITIL Certification
    ● Additional qualifications or significant industry experience in:
    - IT networking
    - Virtualisation
    - VoIP
    - Linux

    Professional Experience
    Essential:

    ● Minimum 3 years in an IT systems administration, IT network administration, or telecommunications role.
    ● Experiencing interacting directly with end-users and internal and external stakeholders.
    ● Experience in IT network maintenance, troubleshooting and analysis.
    ● Experience with Linux, Windows, and VMWare.
    ● Experience with administration configuration, fault finding and maintenance of networks, routers, switches, servers, workstations and applications.
    ● Experience writing customer-facing documentation such as problem reports, post incident reports, and change requests.

    Inclusion and Diversity

    Motorola Solutions embraces a diverse pool of candidates in its recruitment activities. We consider all qualified applicants and do not discriminate based on age, gender identity, biological sex, sexual orientation, intersex status, race, national or ethnic origin, religion, disabilities or health conditions, marital or family status and other areas of potential difference.


    Travel Requirements

    Under 25%


    Relocation Provided

    None


    Position Type

    Experienced

    Referral Payment Plan

    Yes

    EEO Statement

    Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

    We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

    We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email

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