Guest Service Agent - Bowral, Australia - Accor Vacation Club

Accor Vacation Club

Verified Company

Bowral, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

The Sebel Bowral Heritage Park, managed by Accor Vacation Club, is positioned close to Bowral Town Center in the
Southern Highlands, the stylish apartments makes it the ideal place to relax or explore Bowral's boutique shopping and dining culture.

We have a fantastic opportunity for a
vibrant and
energetic person to become a valuable member of our team as a
Guest Service Agent.

As the initial point of contact for our guests, you will play a
vital role in our Front Office Operations.

This
Part-Time position offers a diverse range of shifts. The
ability to be
flexible is
essential as you will be responsible for
covering weekends, and occasional weekdays.

WHAT YOU WILL BE DOING:

Provide friendly,
courteous and
professional service to all guests
Attend to checkin and checkout of guests in an
efficient manner
Manage the guest room inventory and accounts in line with hotel procedures
Assist guests with requests and creating
memorable experienced by sharing your hotel and local knowledge

YOUR EXPERIENCE AND SKILLS INCLUDE:

Experience working in a similar a hospitality/customer service environment is preferred

-
Excellent verbal and written communication skills

A
passion for providing exceptional customer service through the handling of reservations, reception duties, guest activities and general administration
Advanced
Proficiency in Microsoft Office (e.g. Word & Excel) with strong computer skills
The ability to work autonomously
Professional appearance and telephone manner
A demonstrated
commitment to be part of a positive team

WHAT IS IN IT FOR YOU:

Work your way with part time hours and flexible working arrangements

-
Beautiful lifestyle location:

Flexible, fun and rewarding work environment
Fantastic career and training opportunities
Join a global leader in hospitality with industry benefits across the globe
Unlock
worldwide benefits on accommodation, dining, lifestyle and more

If you're
driven,
committed,
reliable, and excited by the chance to utilise your experience and personality to deliver exceptional service, then we would love to hear from you

Accor Vacation Club is one of Australia and New Zealand's leading holiday and lifestyle programs and is part of the Accor Group, The largest and fastest growing hotel management group in the Asia Pacific region with operations across 17 countries, covering a full spectrum of locations and hotel styles, from luxury to economy.