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Acacia Ridge

    Assistant Manager, Acacia Ridge QLD - ANZ Banking Group

    ANZ Banking Group
    ANZ Banking Group Acacia Ridge, Australia

    3 weeks ago

    ANZ Banking Group background
    Description
    Assistant Manager, Acacia Ridge
    QLD
    Req ID: 64955


    Department:
    Business Banking
    QLD

    Division:
    Australia Commercial



    Location:
    Acacia Ridge

    About the role
    At ANZ our purpose is to shape a world where people and communities thrive.

    We're making this happen by improving our customers' financial wellbeing so they can achieve incredible things – be it buying their home, building a business or saving for things big or small.

    As an Assistant Manager your role is to partner with the Relationship Manager to support your portfolio in all aspects of customer service, compliance, processes, systems, and governance.

    Role

    Location:
    Acacia Ridge

    QLD

    Role Type:
    Permanent, Full Time

    What will you bring?
    To grow and be successful in the role, you will ideally bring the following:
    Maintaining a well-managed portfolio compliant with all relevant policies and procedures
    Maintaining control of workflows across all compliance and customer fulfilment process
    Acting in the best interest of the customer and apply a customer-centric approach
    Proactively developing and maintaining a detailed understanding of customer business and financial needs
    Providing solution towards account maintenance and simple customer requests
    Supporting the Relationship Manager with management of a portfolio of SME customers
    Collaborating with Product Partners and other stakeholders to fulfil customers' needs
    Engaging specialist teams when required
    You're not expected to have 100% of these skills.

    At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

    Why join us?
    There's something special about being part of ANZ.

    From the moment you join us, you're part of a team working towards a common goal:
    improving the financial wellbeing and sustainability of our millions of customers.
    But it's not just our customers who'll feel your impact. You'll feel it too.

    Because at ANZ, you'll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

    We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

    You'll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated.

    We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

    If you are a candidate with a disability, let us know how we can provide you with additional support.
    To find out more about working at ANZ or to view other opportunities visit You may apply for this role by visiting ANZ Careers and searching for reference number 64955
    Job Posting End Date
    10/05/2024, 11.59pm, (Melbourne Australia)
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