IT Service Delivery Lead - Picton, Australia - Wollondilly Shire Council

Wollondilly Shire Council

Verified Company

Picton, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

IT Service Delivery Lead

Picton location
Permanent Full Time Position
Salary from $80,772 to $93, % Superannuation
Flexible working arrangements

Are you an experience IT professional looking for the next move in your career? Do you have a passion for Information Technology, innovation and customer service? This position could be what you have been waiting for

About Council

Wollondilly Shire Council covers a Local Government Area of approximately 2,560km2 of pristine bushland, crystal clear waterways and unique towns and villages that are home to close-knit communities.

We are experiencing a time of significant growth and require suitably qualified and experienced professionals to go on this exciting journey with us.

In addition to the positive and supportive work culture, there are a number of benefits and opportunities available to our employees including:

Health and Wellbeing programs
Ongoing learning and development opportunities
Employee Reward and Recognition Programs
Educational Assistance Program
Staff Social activities

About the Role
We are seeking an experienced IT Service Delivery Lead within our Information Technology Team.

In this role, you will be providing first level support and customer service in the delivery of Council's information technology systems.

Some of these systems include desktop hardware and software, mobile devices and council's corporate network and systems.

The successful applicant will need to demonstrate their competency for the position by meeting the following essential criteria:

Certificate III, IV or diploma in an IT related field.
Minimum of _3 years relevant work experience. _
Demonstrated ability to show initiative and innovation when investigating, analysing & solving problems.
Demonstrated ability to provide excellent customer service in a resource constrained environment.
Demonstrated ability to communicate, influence and negotiate effectively with all levels of Council and the community.
Ability to complete ongoing planning involving complexity to ensure effective contribution to work programs.

Further Information:
David Thompson, Team Leader Information Technology,

Closing Date:5:00pm Monday, 6 March 2023

Those not addressing the selection criteria will not be considered.
Preferred applicants will be required to undertake a pre-placement medical. This includes drug and alcohol screening. The preferred applicant may also be required to undertake Police Background, Credential and Bankruptcy Checks.

In accordance with the Local Government (State) Award 2020 all positions are engaged Monday to Sunday except as otherwise provided.