Child and Family Coordinator - Manly, Australia - Royal Far West

Royal Far West

Verified Company

Manly, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Posted:

21/03/2024
Closing Date:

21/04/2024
Salary:
$62, $62,500.00
Job Type:

Contract
Location:

Manly and or Work From Home
Job Category:

Administration and Office- Job DescriptionThe purpose of this role is to arrange appointments for our clients to meet with our allied health team.

Key responsibilities:

Liaising with families attending Royal Far West (online or inperson in Manly) to schedule appointments across a team of multidisciplinary clinicians and coordinate referrals, travel arrangements and accommodation.
Providing operational support to a team of multidisciplinary health professionals/clinicians
Developing and managing relationships with parents, carers and school staff to effectively guide them through Royal Far West's programs and support service delivery
Utilising multiple complex operational systems to coordinate client care, schedule appointments and manage daily tasks.
Desired Skills and Experience
YOUR SKILLS AND EXPERIENCE ARE

A minimum of 3 years experience in a coordination and/or administrative role

High quality customer service skills with the ability to deliver to culturally and socio-economically diverse customers.

The ability to work flexibly and autonomously in a dynamic environment

A demonstrated ability to prioritise tasks and maintain a high level of attention to detail

The ability to self-manage and be resilient to multiple stakeholder demands

A proactive and action driven attitude with proven problem-solving skills

The ability to navigate and operate multiple complex computer systems and databases, as well as Microsoft Office (Word, Excel, Outlook, Teams)

Excellent communication and interpersonal skills

A demonstrated ability to exercise judgment, confidentiality, initiative, and diplomacy

Desirable Criteria
Experience in a clinical coordination role, including the ability to use Medical/Patient Administration Systems

Experience in the not-for-profit sector, health and/or education sectors

An interest in child development and rural issues

OUR CULTURE:

Royal Far West is a rewarding, inspiring, diverse and purpose driven workplace which aims to elevate and harness our people power to support the health and wellbeing of country children for generations to come.

Our core values of Care, Connection, Passion, and Impact are integral to the organisation. Respecting and upholding these values enables us to maintain a positive, innovative and highly collaborative workplace culture.

BENEFITS OFFERED

Royal Far West has been recognised as one of Australia and New Zealand's Best Places to Work in the prestigious annual list, published by The Australian Financial Review and Boss Magazine.

Our extensive benefits offered, include:

Structured
induction program:

-
Meaningful work where you are making a positive difference. You will be supporting children's mental health, their wellbeing and helping them to build resilience.
-
Multi-disciplinary workplace. Across RFW we have collaborative and supportive resident paediatricians, psychiatrists, psychologists, speech pathologists, occupational therapists and social workers to name a few.
-
Attractive remuneration: base salary + 11% superannuation
-
Work/Life Balance - work from our beautiful location at Manly Beach and once trained can work from home.
Flexible hours can be offered to fit if with other commitments you may have.
A laptop provided
to work remotely and we offer a purchase leave scheme**.
-
Recognition & Reward

Length of service awards and
recognition awards aligned to our values.

-
Positive Culture

We are an inclusive organisation welcoming people from all walks of life

-
Beautiful location at Manly beach: easy access by bus, ferry and parking options. We are based in an architecturally designed building, purposely built to deliver our services. We have showers and towels available for your use so going for a swim before or after work is possible.
-
CARE Days - up to 4 days off to look after individuals' health and wellbeing, on top of Annual and Personal Leave, with the intention to provide employees with an opportunity to take regular breaks throughout the year.
-
Benefits Program with discounts available on many high street purchases across Australia and access to novated car leasing.
-
Pandemic Leave - 7 days paid leave, per calendar year to employees that have been impacted by either a disaster or pandemic which effects their ability to attend work.
-
Gifted Leave - gifting leave of up to 3 working days over the Christmas and New year holiday period.
-
Paid Parental Leave - 14 weeks full leave pay for the primary care giver and 4 weeks full leave for the non-primary care giver. Access to paid lactation breaks and lactation facilities.

HOW TO APPLY
If you like to take the first step in developing your career in a purpose led organisation, please submit your CV and c