Technical Manager - Melbourne, Australia - Gallagher

Gallagher

Verified Company

Melbourne, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

About Us:

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing.

You'll be part of a resilient team that works together to redefine the boundaries of excellence.

At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference.

GUIDE. GUARD. GO BEYOND.

Overview:
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Individual development planning multitude of learning pathways and opportunities:

Organisation which celebrates collaboration and innovation:

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Something for everyone - range of employee benefits, discounts and wellbeing programs

About the role
As a Technical Manager, you will provide specialist technical oversight and knowledge to your claims team.

As the primary specialist for technical knowledge, you will use your unique skillset to provide coaching and mentoring to claims staff with relation to technical claims matters.

You will also use your knowledge of worker's compensation legislation to review and endorse sustainable claims decisions, liaise with legal parties relating to claims disputes, and provide technical reviews to complex claims management strategies.

Responsibilities:

Your responsibilities will include:

Guiding, advising and assisting employer clients who require specialist technical assistance
Interacting with and providing instructions to Legal Panel Firms within the required timeframes on all prelitigated and litigated matters
Providing employers, employer consultants and other involved parties with updates in relation to litigated matters
Undertaking adverse decision quality revisions and endorsements
Completing case conferencing with Case Managers and attending claims review meetings when required
Undertaking preconciliation checks, assisting with strategy considerations and attending conciliation conferences as required
Mentoring and coaching other members of your team

Qualifications:

We're interested in hearing from people who possess:

Fantastic customer service skills
Exceptional communication and interpersonal skills
Experience in client service role
Coaching, mentoring, and leadership skills
Bachelor of Law Degree and/or Industry Related Qualifications will be ideal

What we can offer you:

Attractive remuneration packaging & flexible work arrangements including Work from Home
Paid Parental Leave
Excellent working environment our team at GB is renowned for it's dedicated and approachable people as well as its friendly, flexible and inclusive working environment which is built around great team support and rewarding opportunities;
Exciting career as our Company grows, so do the opportunities for our people;
Opportunities for ongoing education and development through both external and internal programs delivered by our own claims training experts
Service recognition awards; and employee assistance program for yourself and immediate family members.
A dedication to your wellbeing through our peer support program, corporate health insurance discounts and wellness programs
Additional purchased leave, novated leases, and access to the Gallagher Rewards Program (including discounts/cashback for hundreds of retailers)

- "Thank-You" additional leave days and company-wide celebrations to reward your hard work and dedication

To apply

To be considered for this opportunity you must have right to live and work in Australia when applying._
Agency applicants will not be considered for this position._
Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant with a disability, unless the accommodation would impose an undue hardship on the operation of our business._