Technical Analyst - Parramatta, Australia - Link Group

Link Group
Link Group
Verified Company
Parramatta, Australia

2 weeks ago

Olivia Brown

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Olivia Brown

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Description

Overview


Working as an integral part of the Technical Analyst team, you will provide analysis of business requirements to produce Functional Specifications for required system changes.

Assist the business with clarifying requirements and identifying alternative solutions. Support the Development and Test team members throughout the System Development Life Cycle.

**This is a 12-month Fixed term contract role for external applicants and 12-month secondment opportunity for internal employees.

Key Accountabilities and Main Responsibilities

  • Liaise with key Business Stakeholders to provide expertise, and to seek clarification on, Business Requirements.
  • Investigate, gather and document requirements for enhancements to Systems
  • Provide specialist expertise on a specification design criteria to developers and test analysts for all supported Systems.
  • Arrange and chair Business and Technical meetings, where required, to facilitate technical solution outcomes.
  • Complete Business Requirements, Functional Specifications and/or Technical Specifications.
  • Ensure solution design meets business requirements and solution is understood by Technical Development and Test Teams.
  • Perform peer review and signoff of business and technical SDLC deliverables for other team members.
  • Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against.
  • Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries.
  • Assist with escalated Production Support issues and conduct root cause analysis.
  • Investigate and consult on pragmatic alternatives for short, medium and long term solutions to a problem.
  • Provide Technical Specification effort estimates.
  • Complete Traceability and/or data mapping matrices as part of Solution Design alignment with Business Requirements and other IT delivery teams, as required.
  • Be proactive in identifying and implementing improvements to processes and procedures within the team and greater IT group.
  • Manage and balance client and stakeholder expectations and report and escalate where needed.
  • Work and collaborate with third and/or vendor parties to deliver integrated system solutions.
  • Logging and accessing technical solutions within the JIRA database and thoroughly documenting the status of all client liaisons and communications.
  • Act as a technical or team lead as required and mentor junior technical analysts in the team
  • SQL query writing to support analysis tasks.

Experience & Personal Attributes

  • 5+ Years of demonstrable competency as Technical Analyst or equivalent role
  • Business and Technical Analysis experience and/or product knowledge in Superannuation or financial domain.
  • Knowledge of API design, microservices architecture and SQL
  • Excellent communication skills and adaptability to working hours.
  • Experience working in an outsourced or offshored environment.
  • Tertiary Qualifications in IT or a related field highly desirable.
Link Group is a leading fund administration and share registry specialist.

We are a market leading provider of technology-enabled administration solutions, continually developing our offerings to expand with our clients' needs.

Since our inception, Link Group has been entrusted by clients to handle sensitive data in a secure and confidential manner.

Our core businesses of fund administration and securities registration are complemented by our expertise in digital solutions and data analytics.


Our continued investment in our proprietary technology platforms allows us to automate wealth management workflows, manage large consumer and member bases, and provide insights through predictive analytics.


By focussing on product and service innovation, our Technology division has evolved to become an innovative provider of solutions, identifying and anticipating the needs of clients across Link Group.


Link Group is building a dynamic, client focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively.

We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported.

We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the Link Group journey and together we will achieve our full potential.


We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

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