Customer Service - Mentone, Australia - THE TRUSTEE FOR B S STILLWELL ADMINISTRATION TRUST

THE TRUSTEE FOR B S STILLWELL ADMINISTRATION TRUST

Verified Company

Mentone, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

The Role

Brighton BMW Motorrad is currently looking for a Customer Service & Parts Consultant willing to take the next step to join our successful team.

This is a fantastic opportunity for a highly motivated and organised individual to further develop their career with one of Melbourne's newest BMW Motorrad dealers.

You will be working with our service team at Mentone and accountable for the following responsibilities:

Build customer relationships through superior customer service
Interpret, supply and invoicing of accessories & parts to Retail customers, Service and Pre-Delivery departments
Assist with customer motorcycle concierge for the service team
Prepare and assist in annual stocktake

About You

Previous experience as a Parts Interpreter (BMW parts experience will be highly regarded).
Certificate III in Automotive Sales (Parts Interpreting) or equal industry experience
Strong mechanical aptitude & knowledge
Demonstrated ability to build and maintain a sound working relationship with customers, employees, stakeholders and business partners
Ability to meet deadlines & carry out instructions as required in a timely manner
Able to comply with manufacturer and dealership repair processes, policies and procedures
Excellent interpersonal and communication skills
Ability to plan and prioritize work to achieve maximum customer satisfaction
Valid Motorcycle license

If you believe you have the right attributes to be a valuable member of our business, we would like to hear from you.