Department Manager - Canberra, Australia - H&M

H&M
H&M
Verified Company
Canberra, Australia

1 week ago

Olivia Brown

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Olivia Brown

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Description
Company Description

  • Make your mark within a leading global fashion company
  • H&M is a place where you can express your full self & feel like you truly belong
  • Fun collaborative and inclusive team environment
At H&M, we welcome you to be yourself and challenge you to grow and make a difference.

Help us reimagine the future of an entire industry, making everyone look, feel and do good.

Be proud of where you came from & amazed by where you'll go.


Be yourself & more at H&M

Job Description:


As a Department Manager at H&M, you will spend 80% of your time where it all happens - on the shop floor.

You are responsible for supporting the sales & profit goals by setting a plan for your department to deliver the best customer experience in line with your store.

You act in line with our values, always with the mindset of everyone is a leader no matter what your role is at H&M, what you do is as important as how you do it.

A day in the life of a Department Manager at H&M

  • Responsible for delivering exceptional customer service.
  • Promoting our Hello Member program to drive engagement, creating meaningful relationships and providing customer insight.
  • Collaborate with the store Visual team to create an inspiring and exciting customer experience.
  • Training and developing your Sales Advisor team through promoting our feedback culture.
  • Actively promoting our sustainability vision to both your team and customers.

Qualifications:


  • Excellent interpersonal skills and a passion for providing exceptional customer service.
  • The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team.
  • Strong organizational skills and the ability to prioritize multiple tasks based on the needs of our fastpaced business.
  • The ability to analyze figures and formulate plans to maximize sales.
  • The motivation to drive ambitions and reach business & personal goals.
  • Previous leadership experience with proven sales success & team development (Ideally 1 year)
Additional Information

What's in it for you?

  • Receive 25% off H&M and other H&M Group brands.
  • Freedom to dress to your personality and show off your flair for fashion.
  • Continuous learning and development opportunities within a global business.
  • Up to 26 weeks paid parental leave for eligible team members.
  • Access to 24/7 wellbeing provider.
  • Sit back and relax on your break in our onsite amenities.
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