Rostering Officer - Melbourne, Australia - City of Monash

City of Monash

Verified Company

Melbourne, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Job no: 494816

Categories:
Government and Defence

Permanent Full Time Opportunity

Salary from $69,017 per annum plus Superannuation

Located in Glen Waverley

About Us

Monash is a dynamic organisation committed to providing excellence in service delivery.

Located in the eastern region, Monash is a cosmopolitan and culturally diverse city, close to the demographic centre of Melbourne.

The Rostering Officer in the Aged and Community Support Team and is responsible for providing a range of timely and accurate administrative support and rostering services that are designed to maintain the safety and independence of older Monash residents within the Commonwealth Home Support Programme (CHSP).

About the Position:

The position is the key point of contact for clients, care workers and is responsible for ensuring the rosters are maintained and updated for the best possible outcomes, reflecting the goal directed needs of the client

The role is:
Fast-paced

Phone-based

Integral for rostering direct care workers to provide CHSP aged care services in clients' homes and the community

Skills and Experience:

Qualifications and/or experience working in a customer service rostering role within a community environment and/or Local Government environment.

Ability and willingness to provide exemplary customer service to people within Council and the community.

Strong administrative and organisational skills with high attention to detail and working through set rostering reports.

Experience working in a team.

Ability to manage own time effectively and work independently following set procedures in a fast-paced environment with competing demands.

Experience with using Microsoft Office, GoldCare and or other Community Care rostering software packages.

Requirement of the position:

Satisfactory National Police Check

Current Victorian driver's licence

Other pre-employment checks may be required depending on the role requirements.

All applicants are required to be legally entitled to work in Australia

What We Offer:

As a City of Monash employee, your personal and professional development is a key focus.

You will have access to:
A vibrant health and well-being program;
Employee Assistance Program for you and your family;
Supportive and accessible management;
Flexible Working Arrangements;
Training and development opportunities; and

Discounted gym memberships at our Active Monash Recreational Centres.

How to Apply:

Please submit your resume along with a cover letter outlining your experience and how it relates to the role.

Applications are currently open, with a closing date of Wednesday 13 December 2023 at 11:55pm.

Enquiries:

Monash Council is committed to be a flexible, safe, equal and inclusive workplace where we embrace and support diversity.

We are also committed to being a Child Safe organisation and have zero tolerance to child abuse.