Hotel Guest Service Supervisor - Gold Coast, Australia - The Star Entertainment Group

The Star Entertainment Group

Verified Company

Gold Coast, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

What are we looking for?

Extensive guest service experience in Front Office/Guest Services
Previous duty manager/supervisory experience
Previous experience in a 5star establishment advantageous
Strong knowledge of hotel checkin systems (Opera, Fidelio

- highly regarded)

A high level of proficiency with Microsoft Office (Word/Excel/Access)
The ability to speak a second language (highly regarded but not essential)
Sound knowledge of the local area and surrounds
Outstanding presentation and communication skills
Flexibility to work across a 24/7 roster

What can we offer you?

30% staff discounts across our awardwinning venues on all 3 of our properties
FREE buffet meal with a new menu every day at our Employee Dining Room
Uniform prepared and ready for you daily on property
An organisation that values diversity, teamwork and bringing your best self
Groupwide Diversity & Inclusion focus areas including LGBTQI, Multicultural, Gender and Indigenous

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.

About us
The Star Gold Coast is a one stop shop for all your needs. It offers luxurious accommodation and spa, iconic bars, restaurants and a world-class casino. We offer entertainment like no other, with our live concerts and shows in our Theatre and Events Centre, Live on the Lawn events, world class DJ's at Atrium Bar & more It is a destination that offers relaxation and fun at the same time

Our Culture

The Star is recognised as an Employee of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA) and has been awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.