Collections Officer - Perth, Australia - KBH Solutions
Description
Salary of $70K - $75k plus Super and Monthly Bonuses (pending experience)- Based in Perth CBD
- Hybrid Work from Home and Office
They have strong relationships with their clients, and are looking for a person that is proactive, with a positive attitude to be responsible to manage a diverse portfolio of commercial debtors.
The role once trained offers the opportunity to Work from Home Thursday and Friday.
Key responsibilities in the role include:
- Negotiating payment of outstanding debts and arranging suitable payment plans for commercial clients.
- Provide exceptional customer service through building and maintaining relationships.
- Drive the legal process for debt collection.
- Drafting court documentation and enforcing judgements
- Management of matters including litigation, letters, calls and search tools.
- Achieving revenue targets and service standards
- Completion of reporting requirements
- Debt recovery experience ideally within a commercial environment
- Experienced in debt recovery litigation and knowledge of legal processes preferred but not required.
- Strong negotiation, problem solving skills and communication skills.
- Sound knowledge in Privacy, UCCC and Legislative requirements
- Intermediate skills in MS Excel and Word
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