Team Leader - Gold Coast, Australia - Queensland Treasury

Queensland Treasury

Verified Company

Gold Coast, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Working in a positive and productive team environment, you will lead, motivate, and empower a large team of people to deliver effective and efficient debt recovery outcomes at QRO's Debt Management Centre (DMC) in Southport.

The DMC manages a high volume of calls, responds to correspondence, and undertakes other debt management activities.
You will have a role in developing business and system improvements, and ensuring our people are skilled and capable. You will also provide collection activity advice to management.

To be successful in this role you will need to demonstrate:

Working knowledge of digital and data technology/systems
Strong negotiation skills and resilience
High level of interpersonal and influential communication skills within a client focused environment

There are no mandatory qualifications needed for this role, however, relevant qualifications and/or experience will be highly regarded (e.g. Finance, Accounting or Business)
Joining QRO in a leadership role, you will have opportunities for continued learning, growth and career development.

If you are interested in this role - click 'Apply' to be redirected to the full advertisement, including role description and contact details.

Applications may remain current for 12 months after the closing date of the vacancy and may be used to fill identical or similar roles.

Job Ad Reference:
QLD/546585/24

Closing Date:
Wednesday, 6 March 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.