Front Counter Sales - South Brisbane, Australia - Engineering Networks Pty Ltd

Engineering Networks Pty Ltd

Verified Company

South Brisbane, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Nationally recognised product and service provider

Familyorientated business with sound internal support
Product and skills training

About the organisation

Benefits

A familyowned business with open communication
Generous hourly rate
Multitasking role across the front counter and service area
Training and potential career path available

About the role

Based on the Southside of Brisbane, this position would suit a person who has front counter experience and some service experience with pump, irrigation or plumbing products.

You will be required to provide customer support for walk-in trade and retail customers, take phone enquiries, look for products or items for replacement, provide technical or troubleshooting support, provide general product advice and take details for the design of pump or irrigation systems.

Duties

Provide customer support for walkin and phone enquiries
Promote items from irrigation to pumps, filtration, fittings and plumbing products
Identify the customer's needs or provide a solution to their enquiry
Source products from suppliers
Process sales and data enter the relevant information into the CRM system
Conduct minor workshop warranty pump service, repair and assembly work

Skills and attributes

Preferably have an understanding of irrigation, pump or plumbing products
Have a demonstrated background in front counter or customer service
Have the ability to work out practical problems and provide solutions
Have sound written and friendly verbal communication skills
Be comfortable with multitasking across the business

Culture of the business

The leadership in the business is one of fairness and transparency, there is a buzz of activity in the branch and everyone pitches in to maintain the daily workflow of the branch.

**How to apply