Technical Account Manager - Canberra, Australia - Real Time Australia

Real Time Australia

Verified Company

Canberra, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Canberra WFH & WFO

- $140-180k base + super

Are you a Technical Account Manager with a solid working knowledge of MS infrastructure and cloud business technologies?
Are you looking for an exciting new opportunity to drive customer outcomes and grow your career with a supportive and inclusive team?
This is an organisation who are committed to living their core values every day being kind, being great, build trust, and effect change.
They strive to create a workplace where everyone loves their work and feels supported in their personal and professional growth.
In this role, you'll be responsible for retaining, optimising, and growing our customers, while introducing new technologies and optimising service delivery
What you need to be successful in this role:
Balance of tech, commercial acumen and strong IQ/EQ for sales
Excellent rapport building skills, ability to gain trust with customers and have a consultative approach to providing solutions
Attitude to create and develop be part of something that is growing, not all processes may be in place, but the support and encouragement to create and implement your ideas is
Ambition and a drive to succeed

Key Requirements:

Solid working knowledge of MS infrastructure and cloud business technologies: MS Servers, Office 365, Azure

NB:
Not engineering or on the tools, you will need to be able to clearly articulate technical concepts of how, what, why and when to customers

Commercial acumen: account management, project management, TAM, VITM, extensive stakeholder management internal and customers
Strong presentation, attitude, and communication skills
Experience in designing, implementing, and maintaining networks and infrastructure