Sales Support Officer Job - Brisbane, Australia - Easy Skill

Easy Skill
Easy Skill
Verified Company
Brisbane, Australia

2 weeks ago

Olivia Brown

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Olivia Brown

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Description

Our client offers a full range of port agency, marine and survey services, delivered safely and with a consistent commitment to exceptional service, and transparency in over 60 countries across the world.

We are looking for a talented Sales Support Officer, based in their Brisbane Office, Ideally from the shipping line.


Key Responsibilities:


  • 50% bringing new business in / 50% accounts management
  • Support the client relationship locally and the research provision of each customer's account
  • Identify opportunities to build and develop customer or business relationships
  • Design and deliver proposals to customer
  • Cold and warm calling
  • Support the BD manager with administration, quoting and rate filling activities, and report generation
  • Work in coordination with the Customer Service team to control the exchange, release documents, receive funds and log and file appropriately
  • Deliver a positive customer service experience to all stakeholders
  • Assist in the resolution and troubleshooting of outstanding accounts
  • Generate account documentation

Requirements:


  • At least 1 years' experience in the shipping or cargo industry
  • Previous experience with import/export shipping and market and customs processes
  • Excellent sales and negotiation skills
  • Ability to work towards a deadline
  • High level of computer literacy
  • Nice if they have Cold/Warm calling experience
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