Aboriginal and Torres Strait Islander Targeted - Sydney, Australia - NSW Government -Sydney Trains

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Description

About us


At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do.

We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We're continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Find out more about Sydney Trains

  • Starting salary from $1,411.20 per week per cent superannuation, leave loading and shift allowances
  • No previous experience is required learn all the skills and technical knowledge you need to become a qualified Train Guard in a supportive environment
  • Enjoy ongoing career opportunities with Sydney Trains and Transport for NSW

About the team
Train Guards are part of the Sydney Trains Crew Service Experience team. Our team provides safe, reliable and efficient customer rail services across the Sydney metropolitan area.

More than 1.3 million customers travel across our Sydney Trains network every day. In the last five years, customer journeys have increased by 30 per cent and are expected to keep growing at five per cent per year, with


a potential two million customer journeys on weekdays by 2026 and an anticipated increase of two million more people living in NSW by 2031.


We're preparing for the future by employing more crew across our team, adding 41 new trains to our fleet, implementing new technology, and continuing to integrate with the Sydney Metro network.


The Opportunity
Want to learn all the skills it takes to be a Train Guard while earning a full-time salary?


With customer demand for our train services continuing to rise, we're looking for the next generation of Train Guards to help deliver safe and fast travel for our customers - now and into the future.

Train Guards are responsible for the safety of our customers and train operations.

Train Guards help provide customer service and physical assistance, communicate service information via public announcements and answering enquiries, and are trained to handle critical incidents or emergency situations.


Our six-month paid Trainee Train Guard program will help you develop the skills and capabilities to become a qualified Train Guard.

You'll learn how to manage a variety of work scenarios through a combination of on-the-job and classroom training.

You'll also receive ongoing mentoring and support from our dedicated trainers and get to know others in your training school cohort.


While the path to becoming a Train Guard is dynamic and rewarding, our Trainee program also reflects the work conditions and personal commitment it takes to help Sydney Trains run its network 24 hours a day, seven days a week.

Your training schedule will include early mornings, evenings and weekends.


Enjoy a great range of work benefits

  • Starting salary from $1,411.20 per week per cent superannuation, leave loading and shift allowances
  • Five weeks of annual leave per year
  • Free travel across NSW public transport
For more information on some of the employee benefits our Sydney Trains employees may be eligible for, read our Employee benefits guide


Want to know more?

About you

Essential criteria


This is an Aboriginal-identified role as it involves the development and delivery of services and programs which impact or require liaison with Aboriginal people and/or communities
.


You are an energetic and determined individual who enjoys delivering exceptional customer experiences in a constantly changing environment where no two days are ever quite the same.

You approach challenging situations with a level head and appositive attitude.

**_
"Every day is different and it's also very sociable. As well as meeting customers there are around 2,500 train crew members and there's a real sense that we're all in this together helping Sydneysiders get around our great city."_**
Salary and benefits
Starting salary is from $1,411.20 per week + 10.5% superannuation + leave loading + shift allowances.

Sydney Trains offers its employees challenging and rewarding work with opportunities for career progression, learning and development and work-life balance


Other benefits include:

  • Free travel on Government trains, buses and ferries
  • Employee health and wellbeing programs
  • Access to training, learning and career progression opportunities

Please note before applying:


Interested?


Joining Sydney Trains, you'll have access to a range of unique government benefits in a dynamic work environment like no other.


Applications closing: 11:59pm, Sunday 3rd December 2023.


We're an inclusive and flexible workplace


Here at Transport, we want our workforce to reflect the communities we serve by being an inclusive, diverse and flexible place for all our people.

We offer a range of flexible work and l

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