Administration Officer - Welshpool, Australia - Service Stream
Description
Primary LocationWelshpool, WA
Job Description Summary
Exciting opportunity to join TechSafe's National division, working closely with the wider administration team to provide contract support.
About the Role
Service Stream's TechSafe division are currently seeking an Administration Scheduling Officer to join our team on a Permanent Full-Time basis, based in Welshpool WA.
Nature of position:
Permanent, Full Time
Location:
Welshpool, WA
Reporting Line:
Operations Manager
Key Responsibilities & Duties
- Ensure the smooth delivery of administrative duties including allocating, dispatching and redistributing work to the field
- Provide assistance with inbound reception calls and queries
- Understand and manage all work to predetermined KPIs
- Liaise and provide support to field resources
- Provide excellent customer service ensuring maximum customer satisfaction
- Administration duties linked to billing and invoicing
This opportunity will suit a highly motivated and outcome driven individual who has a passion for delivering positive client outcomes, and a knack for effective stakeholder engagement.
To be successful in this role you will have the following qualifications, skills and experience:
Essential
- Great customer service
- High attention to detail
- Sound written and verbal communications skills
- Ability to work autonomously and collaboratively as part of a team
- Excellent organisational and time management skills
- Competencies in MS Office products Word, Excel and Outlook
- Ability to work discretely with sensitive and confidential information
- Positive, proactive and professional approach and willingness to "own the job" until completion
- Desirable
- Experience in an office environment
- Experience with allocation and scheduling of work packs
Service Stream and TechSafe are forever changing, growing and adapting to ensure we remain a leading services provider within the Telecommunications and Utilities industries - providing new challenges and development opportunities for our teams.
- Benefits of joining us:
- Established performance and reputation
- Focus on reward and recognition
- Supportive team environment
Service Stream is an equal opportunity employer who believes diversity of thought, background and experience strengthens relationships and benefits our people, clients and communities.
We are committed to cultivate an inclusive and high-performing culture where our people thrive and are proud to bring their whole selves to work, inspiring a respectful and inclusive environment.
Service Stream encourages and welcomes the opportunity for applicants to share their lived experiencesDepartment
Administration
How to Apply
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