Business Optimisation Specialist - Adelaide CBD, Australia - Allianz Australia

Olivia Brown

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Olivia Brown

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Description
At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening exciting possibilities. For your curiosity to thrive and help transform an industry. And when life twists, there's flex for balance and the support you need.

So come and share your ideas, give back and feel proud to be part of a company doing work that matters across climate change and mental health.

Let's care for everyone's tomorrow so we can create a better future together.


Business Optimisation Specialist - Personal Injury Division -Temp 9 months

What if you could put the customer at the heart of everything you do?
Allianz's Personal Injury division is seeking a

Business Optimisation Specialist to

facilitate business improvement and optimisation strategies by investigating, analysing, assessing, designing and support implementation of process improvement.


You'll be responsible for:


  • Analysing Asis and Tobe states related to group of initiatives relating to process improvements
  • Documenting business requirements to implement process and technology enhancements
  • Identify ways to improve the internal customer value proposition and collaborate with relevant stakeholders to deliver improved outcomes.
  • Identity and determine the cause of challenges faced in the business and develop innovative solutions to address these challenges.
  • Investigate, assess and develop strategies and put appropriate monitoring tools to ensure improved outcomes for our business, employees and customers.
  • Deliver on assigned projects and outcomes per the agreed scope and within time.


  • Ensure Data

  • Driven recommendations, analyse customer and operational data and measure the impact of recommended changes.

Important to your success:


  • Experience in use case mapping, User Acceptance Testing, SysteM/Functional requirements, process flows, process mapping and improvement (AS-IS & TO-BE), creating user stories, change management
  • Experience in data analytics and ability to interpret and analyse complex information, extract meaningful insights and evaluate options for decision making.
  • Demonstrated evidence of successfully leading and delivering projects with time, budget and resource constraints.
  • Experience of working on process improvements within a matrixed insurance organisation.
  • Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence.
  • Demonstrated ability to manage change through initiation and promotion of organisational transformation, leverage effective process, collaboration and communication to drive and achieve successful outcomes.

What's on offer?

  • Access ondemand lifelong learning and take control of your career development.
  • Learn through being supported and encouraged to take on new challenges that will help you to develop new skills
  • Be part of a team that's openminded, supportive, approachable, and genuinely focused on customer outcomes
  • We understand about worklife balance, we are always willing to discuss flexible & remote working options with our employees. Allianz is an accredited Flex Ready employer.
  • Access a range of benefits, such as discounts at retailers, travel firms, health insurers, gyms and financial institutions.

About us
Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer.

Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.


Let's care for tomorrow. For a career with plenty of room to grow. Care to join us?
LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite


Job Level:

Entry Level


Location:


  • Adelaide, SA, AU, 5000
    Available until:21/04/2023

Area of Expertise:

Inhouse Consulting


Unit:

Allianz Australia


Employing Entity:


ALLIANZ AUSTRALIA SERVICES PTY LTD

Job Type:

Full-Time


Remote Job:

Hybrid working


Employment Type:

Temporary


ID:

25950

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