Customer Transformation Manager - Sydney, Australia - Asahi Beverages

Asahi Beverages

Verified Company

Sydney, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Your Impact

Reporting to the Customer Experience and RTM Transformation Lead, you will be responsible for driving changes across our business that improve the way we engage, service and sell to our customers.

You will be responsible for developing strategies that enable the delivery of Asahi Beverages Customer Value Proposition (CVP): to be the indispensable partner of choice for customers, through:

Ease of doing business
Role as a strategic partner for our customers
Ability to demonstrate deep value through our portfolio and category expertise
Understanding of our customers, their business, and interactions with us

In addition, you will play the role of Product Owner on transformation projects and will partner with both internal and external stakeholders to drive change within the business.

Key Responsibilities Include

Work with the Group Growth & Strategy & Transformation teams to develop strategies that enable the Asahi Beverages Customer Value Proposition (CVP)
Define how customer experiences are enhanced through bestinclass marketing, sales and service capabilities
Work to define the commercial capability strategy and aligning and prioritising requirements across all Asahi Beverages business divisions
Implementation of Customer Transformation initiatives
Accountable as Product Owner for creating, maintaining, and prioritising the capability development backlog
Creating detailed requirements definition of future capabilities,
Partner with the Business Divisions to help operationalise the customer transformation strategy
Developing & managing rollout of a comprehensive change & comms programme to successfully rollout and embed key business changes

About You
You're passionate about making an impact, taking ownership and can deal with ambiguity.

Some of the additional skills you will require, will include:

Bachelor's Degree in a business discipline
Proven record of implementing transformation projects within fastpaced environments
Strength in verbal communication and delivering quality presentations
Demonstrated history of working collaboratively across functions
Strong resilience with the ability to succeed in a fastpaced and evolving environment
A deep sense of accountability, ownership and passion
An expert storyteller, with the ability to build relevant customer sales materials and messaging

Want to know more?

Why Asahi Beverages?

Asahi Beverages is one of the leading beverage companies in Australia and New Zealand with a rich and varied history.

Comprising some of Australia and New Zealand's most loved brands, the company's Regional Hub is based in Melbourne with three Business Divisions - Asahi Lifestyle Beverages (formerly Schweppes Australia) and Carlton & United Breweries (CUB) in Australia, and Asahi Beverages NZ in New Zealand.

There's always a great deal going on and opportunities abound for those ready to take them