Assistant Service Manager - Myaree, Australia - Autoleague

Autoleague

Verified Company

Myaree, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Industry leading salary package + company drive car & fuel allowance

Award winning Dealer and Service Dept with a supportive management team
Ongoing training and fantastic career development opportunities

Melville Hyundai are seeking a customer focused
Assistant Service Manager / Service Advisor or Trainee for an exciting opportunity to join their vibrant Service Department.

To be considered, you will excel at establishing strong long-term relationships thereby creating outstanding customer confidence and continuously maximising customer satisfaction.

You will also act as a passionate, brand ambassador consistently promoting the highest standards of courtesy and integrity when interacting with our Service Customers.

This is an unparalleled career advancing opportunity for a hardworking, articulate and career focused Service Advisor to develop their career within our progressive, forward thinking Automotive Group.

The Job:

Guide the customer through the service process to get them driving as quickly as possible
Deliver excellent customer experiences to fulfill their needs and enquiries
Receiving & advising customers on maintenance requirements
Advise progress of service/repairs being carried out
Provide information about the vehicle to enhance the driving experience
Meet and manage customer expectations
Provide technical support and advice
Resolve any issues and challenges
Collaborating with team to achieve sales targets and conversion rates
Ensure customer satisfaction (NPS)

***
YOU:

Outstanding communication skills and commitment to delivering an unparalleled level of customer service
Excellent listening and problemsolving skills
Exceptional organisational and time management skills with the ability to multitask
Enthusiastic, friendly and proactive demeanour with a helpful attitude
Career focused, resilient and a drive to succeed
Computer literate with strong accuracy and attention to detail
Full WA drivers' licence is essential
Mechanical knowledge preferred

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Previous experience as a Service Advisor is highly regarded

What's in it for YOU?

Exciting, fast paced and rewarding career move
Industry leading salary package & company drive car & fuel allowance
Generous employee discounts on vehicles, servicing and much more
Ongoing training and fantastic career development opportunities
Autonomy over duties and recognition for effort
Employee Assistance Program (EAP) Access to free, confidential counselling
Employee discounts and offers at over 180 restaurants Australia wide

Please note:
Autoleague is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.