Internal Sales - Gold Coast, Australia - Iconic Recruit

Iconic Recruit

Verified Company

Gold Coast, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Calling all sales & customer service professionals.

Fasteners or tooling consumables knowledge highly desirable.
Fantastic Gold Coast location.

Our client:

Founded with a commitment to excellence, our client is a dynamic player in the fasteners industry, seamlessly blending innovation and reliability.

Specialising in a wide range of high-quality fasteners and tooling consumables, they cater to numerous trade sectors with a customer-centric approach.

With a passion for precision and a dedication to exceed expectations, our client stands as a trusted partner for businesses seeking innovative solutions in the fast-paced world of construction.

The career opportunity:

As a key player in the Internal Sales team, you will play a pivotal role in delivering amazing customer experiences.

Your responsibilities will encompass not only servicing existing clients and responding to new sales inquiries but also providing crucial support to our clients external sales team and warehouse store-people.

This is an exciting opportunity to thrive in a dynamic environment and make a meaningful impact on both the store team and the overall success of our client.

How you'll contribute:

Reporting to the Branch Manager, you day to day responsibilities include some of the following:

Provide friendly and timely assistance to customers over the counter.
Manage internal customer inquiries.
Enter new customer orders into the system.
File invoices and ensure proper documentation.
Utilise Eftpos machine for transactions.
Collaborate with colleagues to address requests and queries.
Create and submit customer quotations.
Verify and file approved credit card payments.
Ensure signed proof of delivery for goods supplied to account holders.
Organise and file documents such as run sheets, consignment notes, delivery dockets, and picking slips.

About you:

Construction, fasteners or tooling knowledge is highly desirable.
Background in sales or customer service is
_essential_.
A sincere enthusiasm for serving and assisting customers, driven by genuine interest and curiosity.

What's on offer