Patient Services Assistant - Melbourne, Australia - Monash Health

Monash Health

Verified Company

Melbourne, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Location:
Melbourne | Southern Metropolitan

Job type:
Full time, Part time

Organisation:
Monash Health

Salary:
Salary not specified

Occupation:
Facilities Management, Health and Allied Health

Reference: 58040

-
Kingston:

Permanent parttime roles available

Working in Healthcare has never been more important or meaningful

Our Journey:

Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services.

The General Services department at Kingston Hospital requires a qualified Patient Services Assistant to join the team and be supported by the greater Support Services Monash Health Team.

Positions available:

Position 1
PSA - South 2 Ward

Monday - Thursday
- (56 hours per fortnight)_

Position 2
PSA - South 4 Ward

Sunday
- (14 hours per fortnight)_

Position 1 and 2 can be combined as a role for 70 hours per fortnight_

Position 3
PSA - Afternoon Floater (Fixed term position until 30th June 2023)

Monday, Tuesday, Wednesday and Thursday
- (56 hours per fortnight)_

Position 4
PSA - North West 2

Monday, Tuesday and Wednesday
- (42 hours per fortnight)_

_ Position 5 _
PSA - Pool Position
Permanent position with rostered shifts

Monday to Sunday

AM or PM shifts_

- (35 hours per fortnight)_

_ Please include in your cover letter your preferred position(s)_

A Day in the Life:

Responsibilities will include but not limited to:

Ward cleaning
Serving meals and mid meals and kitchen duties
Patient discharge assistance
Assisting Nursing staff as requested
Transfer & cleaning of ward equipment
Patient transfers with use of equipment; bed movers and wheelchairs.

Personal Level:

Excellent verbal & written communication skills
A commitment to delivering excellent customer service
Holds a strong commitment to working effectively as part of a team
Takes pride in your work with great attention to detail
Has great time management skills and ability to prioritise tasks
Flexibility to change shifts, take on additional shifts or cover staff leave at short notice
Ability to work with a cohesive team or individually to complete daily tasks

What you need:

Certificate III Health Services Assistant (Essential)
Previous experience as a patient services assistant (Essential)
A high standard of demonstrated experience in customer service and/or patient services from a health care or

- hospitality environment (desirable)

Food Handlers Certificate
Level 1 (Desirable)
Excellent understanding of patient identification procedures.
Ability to comprehend and follow written instructions and procedures
Able to undertake physical work including lifting, carrying and manual handling
Excellent understanding of cleaning methodologies and infection control procedures
A strong commitment to working effectively as part of a team
Basic to intermediate digital literacy

In Return

A supportive environment
A great service to the patients in our care

Monash Health is a great place to work

Our employees enjoy a range of benefits including:

Salary packaging options that increase your take-home pay
A comprehensive Health and Wellbeing program
Free flu vaccinations
Private health insurance at discounted rates
Health imaging services

Monash Health is the largest public health service in Victoria, employing more than 20,000 people who work across 40 locations delivering healthcare services through our five hospitals and our extensive network of rehabilitation, aged care, community health and mental health facilities

We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace.

At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.

How to Apply
Applications are only accepted that are submitted via the Monash Health online Mercury System (e-recruit).