Complaints officer jobs in Australia

We are seeking an experienced Complaints Officer to join supportive and busy team based in North Sydney.This role plays a key part in ensuring unresolved complaints and disputes are handled professionally, · consistently, · and in line with regulatory and industry obligations. · ...

The Complaints Officer is responsible for the independent investigation and response to external complaints and grievances. They are also responsible for providing education and support to Line 1 business stakeholders. · ...

We are seeking an experienced Complaints Officer to join supportive and busy team based in North Sydney. · This role plays a key part in ensuring unresolved complaints and disputes are handled professionally, · consistently, and in line with regulatory and industry obligations.Ma ...

· The Company  · MDA National is a not-for-profit doctor's mutual, also known as an MDO (Medical Defense Organisation). We exist solely to protect our members at every stage of their career and promote good medical practice throughout Australia. We have been supporting medical ...

The Complaints Officer is responsible for the independent investigation and response to external complaints and grievances. · ...

· Help Us Shape the Future of Aged Care · Trilogy Care is Australia's fastest-growing approved provider of the Federal Government's Support at Home program. Our innovative Self-Management and Fully Coordinated models delivers greater choice, transparency, and value to our client ...

We are looking for a Complaints Officer to join our friendly and supportive team at Sure Insurance. You'll manage complaints ensuring compliance with industry regulations. · Manage complaints ensuring they are resolved fairly and in line with regulatory standards. · Communicate w ...

We are hiring an additional Complaints Officer to join our team. · We are looking for candidates who have a can-do attitude and are values driven, · have demonstrated ability to work within a team, · demonstrate an interest and understanding of helping others within the disabilit ...

We're seeking a proactive Quality and Complaints Officer to join our Quality & Operations team. · This role combines governance oversight, complaints resolution, and quality assurance with opportunities to improve processes and adopt new technology. · ...

Level 5 Services Pty Ltd is looking for a detail orientated individual for a full-time role in managing internal and external complaints. · Investigate verbal and written complaints · Negotiate decisions to come to a timely and fair resolution · ...

Manager Complaint Resolution · Salary: · PSO Level 7 $139,860 - $149,485 per annum · Location: · Perth · Unit/Division: · Health and Disability Services Complaints Office > Health and Disability Services Complaints Office · Work Type: · Permanent - Full Time · Position No: · Clos ...

The Digital Customer (Smart Service Queensland) team within the Department of Customer Services, Open Data and Small and Family Business (CDSB) provides digitally enabled whole-of-government services to the Queensland public through multiple channels including phone, chat, counte ...

We are seeking a Complaints & Resolutions Officer for a permanent opportunity at our Perth Office to manage complex and escalated customer complaints received in writing and verbally. · Manage and resolve complaints and complex enquiries received from customers via telephone, let ...

This is an outstanding opportunity for an experienced senior level administrator to assess and resolve client and other external complaints.This position is fulltime, permanent. · Mandatory Requirements Or Special Conditions There are no mandatory requirements or special conditio ...

We are seeking a Complaints and Feedback Officer to join a dynamic team delivering a landmark initiative for victims of crime. · ...

We are seeking a Complaints & Resolutions Officer for a permanent opportunity at our Perth Office to manage complex and escalated customer complaints received in writing and verbally, on behalf of Western Power. · Sound customer service experience including demonstrated sound exp ...

+Job summary · As a Student Complaints Officer at Torrens University Australia, you will be responsible for providing dedicated support to the Student Complaints Manager and investigating student complaints and appeals. · +ResponsibilitiesProviding advice on the Student Complaint ...

**As the Complaints Assessment Officer, you will: · Deliver high volume whole of government complaint triaging services in an efficient and effective way. · Maintain knowledge of procedures, processes and services delivered under the CCMO and wider SSQ agreements. · Navigate mu ...

We are seeking a Complaints and Feedback Officer to join a dynamic team delivering a landmark initiative for victims of crime. · ...

The Digital Customer (Smart Service Queensland) team within the Department of Customer Services, Open Data and Small and Family Business (CDSB) provides digitally enabled whole-of-government services to the Queensland public through multiple channels including phone, chat, counte ...