Workshop Controller - Brisbane City, Australia - Kennedy Reid

Description

Job description

The Company: Our client is involved in the retail, distribution and assembly businesses in the automotive industry. It has a presence in nine markets across the Asia Pacific region, with 10 retail sites across Australia and employs over 780 staff. Brands include BMW, Volvo, Porsche & Jaguar.

Benefits:

Join and stable and internationally recognized organization

Secure career - permanent full-time position

Staff benefits with access to discounts on groceries, fuel, and more

Professional development opportunities, business exposure and training

Birthday leave

A safe, friendly and supportive team environment

The Role:
Reporting directly to the workshop manager, you will be responsible for ensuring efficient and exceptional servicing, maintenance, and repair of vehicles. Responsibilities will include, but not limited to:

Delivering top-notch customer service, addressing customer requirements promptly and courteously.

Collaborate with the Workshop Manager to ensure all vehicles are serviced, maintained, and repaired to the highest standards, minimizing rework.

Contribute to the development and enhancement of the Service Department's technical competence by providing advice, training, and mentorship to the team.

Handle customer service and repair requests efficiently and courteously, ensuring the delivery of exceptional customer service.

Permanent full-time position, Monday-Friday

Salary: $75,000 - $85,000 + Superannuation

Location: Darra, 4076

Start: ASAP

Experience:

MUST HAVE proven experience in a role of similar scope, demonstrating comprehensive knowledge of the automotive industry, particularly Service Operations.

Trade Qualification in the automotive industry.

Strong technical expertise and familiarity with BMW vehicles is highly regarded.