ITSM Lead - Canberra, n Capital Territory

We are seeking experienced ITSM professionals to contribute to the design, implementation and optimisation of service management frameworks within complex, enterprise-scale programs. · ...

Lead and manage the full change management process across all teams and suppliers making sure all changes follow standard policies procedures and timelines running regular Change Advisory Board CAB and Emergency CAB meetings helping make decisions on highrisk or urgent changes ke ...

This role sits within the Digital Operations branch and focuses on strengthening Icon Water's Service Management maturity. · Maintaining and updating ITIL-aligned policies, procedures and work instructions, · Managing the service level management framework that includes tracking, ...

We are currently preparing response to an upcoming opportunity for Cloud & Endpoint Engineers. · Design, implement and automate Azure infrastructure and application deploymentsImplement Infrastructure as Code (IaC) practicesDevelop CI/CD pipelines for Azure services;Design and bu ...

We are currently looking for an experienced Senior ServiceNow consultants with NV2 security clearance with expertise in ServiceNow application development. · Experience in ServiceNow architecture experience especially in ITSM, CSM and ITOM, and Scoped Applications along with stro ...

We are looking for a Change Management Lead to govern and optimize the integrated change management process across multiple service towers and suppliers. · This role is pivotal in ensuring operational stability, risk mitigation, and continuous improvement through structured ITIL- ...

+Job Summary · This role is responsible for shaping solutions, leading client engagements, and supporting the sales cycle through technical expertise. · ResponsibilitiesCollaborate closely with SE to develop and execute account strategies. · ...

We are currently preparing response to an upcoming opportunity · for potentially two contract Azure Engineers · to provide specialist cloud engineering expertise · to support the design, · implementation, · automation, · security and operationalisation Job summaryAzure infrastru ...

We are seeking an experienced and dynamic Operations Manager to join our team in Melbourne or Canberra, · Suitable candidates must hold a minimum NV1 Clearance. · Key Responsibilities: · Working across functional and technical teams to be the single service owner responsible for ...

Profectus is seeking experienced ServiceNow professionals who have delivered outcomes within Australian Government and Defence environments. · ...

The Application Support Analyst will work within the support team to investigate and prioritise business application incidents raised by staff for SAP and Salesforce platforms. · Utilise technical expertise and specialist knowledge of business rules to investigate and resolve ICT ...

The Application Support Analyst will work within the support team to investigate and prioritise business application incidents raised by staff for SAP and Salesforce platforms, · ...

ServiceNow Architect · Profectus is seeking an experienced ServiceNow Architect to support upcoming engagements within the Australian Government. We are looking for a highly capable ServiceNow specialist with deep end-to-end platform architecture experience, strong governance cap ...

This role will enable reliable ITIL-aligned service delivery by configuring and governing the Jira and ITSM toolset — with a focus on workflows fields forms SLAs automations request types and reporting. · This role also supports multiple environments instances used across the pro ...

We're BDO, a global professional services firm connected to local markets. Our people work together to provide specialist expertise, helping businesses achieve their goals. · We inspire others, to go further. We create together, to reach higher. We build trust, to lead purposeful ...

This is a new strategic opportunity for a ServiceNow Technical Architect to join Kinetic IT's national Federal Services Group, this role moves beyond the script and business rules focusing on providing architectural direction and strategic guidance for our key Federal Government ...

We're on the lookout for a Major Incident Coordinator to join the Kinetic IT team on a 24/7 rotating roster. In this role, you'll play a critical part in coordinating the prioritisation and resolution of major incidents within a large-scale Federal Government environment. · ...

+Job summary · We're a 'Family Friendly' certified workplace – we understand the often many and varied roles our team members need to play within their own unique family setting and actively support them. · +ResponsibilitiesLevel 2 and Level 3 System monitoring, technical support ...

The APAC Senior Manager for End User Experience will have end-to-end responsibility leading all aspects of Operational Delivery to all Unisys EUX customers in the APAC region. · ...

Description · Senior Solution Architect / Engineering Manager · Lead transformation for mission critical programs shaping Australia's future · Inspire, shape strategy and deliver impact · Location: Canberra or Melbourne · We're a 'Family Friendly' certified workplace – we underst ...