Salesforce Support Officer - Brisbane, Australia - Chandler Macleod

    Chandler Macleod
    Chandler Macleod Brisbane, Australia

    Found in: Talent AU C2 - 1 week ago

    Default job background
    Full time
    Description

    About the company

    Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking for six (6) Salesforce Support Officer (Salesforce) to join their busy team for a 12-month temporary assignment.

    About the role

    As a Salesforce Support Officer, you will manage the critical data and systems transition from SAP to Salesforce. In addition, your key duties are as follows:

    • Providing advice, procedural guidance and administrative support to staff and stakeholders.
    • Assisting with data remediation and analysis on relevant project activities.
    • Assisting and supporting regular project reporting including status updates and exception reports.
    • Building rapport and maintain stakeholder relationships to support the delivery of projects.
    • Managing, collating, interpreting and analysing data to produce reports and dashboards that inform strategic and operational planning.
    • Undertaking project activities including related administrative tasks and functions.


    About you

    To be successful in this role, you must have:

    • Proven experience in a Data Management or Administration role
    • Background in using Salesforce platform is highly desirable
    • Good understanding and experience using variety of systems/ digital platforms.
    • Ability to work in fast paced environment.
    • Ability to work independently and in virtual team environment.
    • Ability to problem solve complex system issues
    • Excellent communication and presentation skills

    Benefits

    • Immediate start pending clearance
    • Full-time hours, Monday to Friday
    • $43.82 per hour + super
    • Brisbane, QLD location

    *** Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check **

    At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.

    You can read more about our commitment to diversity and inclusion at