Warehouse Manager - Sydney
1 month ago
Job summary
Manage daily warehouse inventory operations including classification stacking sorting labeling and coordinating inbound and outbound goods Be familiar with the characteristics of inventory items classify and place them properly to facilitate warehouse operations and ensure inventory accuracy Strictly follow inventory receiving and dispatch procedures accurately and promptly process all warehouse inbound and outbound documentation ensure goods documents are always synchronized Handle regular stocktakes coordinate with HQ on stocktaking requirements develop stocktaking plans based on actual conditions execute accordingly Receive assist a small number of walk-in customers promptly address their needs Manage local logistics channels including but not limited to onboarding new logistics partners price negotiations invoice verification payment processes Maintain close communication with various functional departments at HQ provide timely updates feedback when issues arise Monitor service quality team performance including call quality customer satisfaction response time other KPIs Handle major customer complaints crisis communication provide quick effective responses externally promptly relay customer concerns internally for proper resolution
- Minimum 2 years of warehouse management experience
- Proficient in office software must be able to learn use the company's WMS Warehouse Management System Responsible detail-oriented well-organized strong communication logical thinking skills Chinese English both required working languages
Job description
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