Complaints and Corrections Leader A/NZ - Brisbane, Australia - Equifax

Equifax Brisbane, Australia

Found in: Talent AU C2 - 1 week ago

Full time

Description

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

What you will do

Improve customer satisfaction and response times
Identify and implement process improvements
Add real value by developing this combined team.
Bring your experience and thought leadership to the leadership team and help us in our goals to drive overall efficiency.

What experience you need

5+ years' experience leading operational service teams in a complementary industry
Extensive experience in people and process management (call centre, middle and back office process experience)
Ideally working knowledge of complaints regulations
Authentic leadership style and effective coaching skills to develop team members to realise their potential
Tactical and strategic leadership.
Resilience and confidence in challenging circumstances and change management.

What could set you apart

Experience in managing interface with BPO or off-shore support process teams would be highly regarded

We believe that when we're at our best, we can do our best. Equifax offers policies and programs that support our employees' financial and personal wellbeing with additional leave days, hybrid working environment, employee assistance program and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference

Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.

We work to help create seamless and positive experiences during life's pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Complaints and Corrections Leader A/NZ

Found in: JobGet AU C2 - 2 days ago

Equifax, Inc. Brisbane City, Australia

What you will do · Improve customer satisfaction and response times · Identify and implement process improvements · Add real value by developing this combined team. · Bring your experience and thought leadership to the leadership team and help us in our goals to drive overa ...
Team Leader

Found in: Talent AU C2 - 9 hours ago

Tetra Tech Brisbane, Australia

Unique leadership role with a top tier consultancy · Support our team to deliver a strong pipeline of local and international ESIA projects · Brisbane, QLD · Take the next step in your career · Combine your passion for leading and developing people with your technical experienc ...
Senior Environmental Scientist

Found in: Talent AU C2 - 6 days ago

Tetra Tech Brisbane, Australia

Fantastic opportunity to work with our industry leading experts · We have a strong pipeline of local and international ESIA projects · Brisbane, QLD · Join our close-knit team of environmental and social specialists and support us to deliver large-scale ESIA projects for local an ...
Account Manager

Found in: Talent AU C2 - 1 day ago

Essity Queensland, Australia Full time

As the Account Manager for TORK Professional Hygiene, you will play a pivotal role in achieving our vision of being acknowledged as the hygiene expert and growing market share in the Australian/NZ region. Your responsibilities will include collaborating with distribution partners ...
Accountant - South Bank, QLD

Found in: JobGet AU C2 - 5 days ago

Flight Centre Travel Group Queensland, Australia

Accountant - South Bank, QLD · Job no: 521015 · Brand: Travel Money Group · Work type: Full time · Location: Queensland · Categories: Finance & Strategy · Olá, Guten tag, 你好, Salut · Travel Money Currency Exchange Pty Ltd is the 100% owned foreign exchange (FX) retail business of ...
Assistant Customer Service Manager

Found in: JobGet AU C2 - 14 hours ago

Woolworths Limited Brisbane City, Australia

Career Opportunities: Assistant Customer Service Manager - Woolworths North Shore · Requisition ID 971308 - Posted - Woolworths Supermarkets - QLD - Full-time - Retail Operations · To assist the Customer Service Manager to lead, coach and support the Customer Service team to pr ...
Project Manager – Electrification Service Queensland

Found in: JobGet AU C2 - 4 days ago

ABB Schweiz AG Brisbane City, Australia

Project Manager – Electrification Service QueenslandTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclu ...
Information Security Manager

Found in: Jobs Search AU C2 - 3 hours ago

Cubic Transportation Systems Brisbane, Australia Full time

Security (Information & Communication Technology) · When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote missi ...
Business Development Manager

Found in: Talent AU C2 - 2 days ago

Hipages Brisbane, Australia

Please note: You will work primarily remotely in this role, you are required to travel to our Sydney HQ minimum 6 times per year · About the role: · Reaching out directly to SME trade businesses that will complement our market-driven tradie marketplace. This will be done by id ...
Branch Manager – Earthmoving Equipment Dealer

Found in: Jobs Search AU C2 - 1 day ago

Cappro Pacific Brisbane, Australia Full time

Branch Manager – Earthmoving Equipment DealerOne of Australia leading Earthmoving dealerships has opened its doors over 30 years ago, they employee over 90 staff nationally and offices listed throughout QLD, NSW, and WA. · With a strong market share and several machines brands, t ...
QLD Rail Operations Manager

Found in: JobGet AU C2 - 14 hours ago

Woolworths Limited Brisbane City, Australia

Career Opportunities: QLD Rail Operations Manager · Requisition ID 969538 - Posted - Woolworths Group Limited - QLD - Full-time - Professional Services · Newly created role to elevate our service delivery in the Far North Queensland region · Drive operational excellence to crea ...
Accountant - South Bank, QLD

Found in: Talent AU C2 - 1 day ago

Flight Centre Travel Group Queensland, Australia Full time

Olá, Guten tag, 你好, Salut · Travel Money Currency Exchange Pty Ltd is the 100% owned foreign exchange (FX) retail business of Flight Centre Ltd and is one of the fastest growing brands in the Flight Centre group. · This position is suited to a finance professional with an excell ...
Online Personal Shopper

Found in: Talent AU C2 - 2 days ago

BWS Queensland, Australia Casual/Holiday

Online Personal Shopper · With a keen eye and steady hand, you'll pick the freshest products for our customers who shop online. A role perfect for those who like to be on the go and staying active while at work. · Woolworths, a job is never just a job. · It's the start of somethi ...
Online Personal Shopper

Found in: Talent AU C2 - 6 days ago

Woolworths Queensland, Australia Casual/Holiday

Online Personal Shopper · With a keen eye and steady hand, you'll pick the freshest products for our customers who shop online. A role perfect for those who like to be on the go and staying active while at work. · Woolworths, a job is never just a job. · It's the start of somethi ...
Fresh Service Team Member

Found in: Talent AU C2 - 6 days ago

Woolworths Queensland, Australia Casual/Holiday

Fresh Service Team Member · From meats and cheeses to antipasto, you'll handle some delicious products. With a focus on behind the glass 'in the deli', we deliver a consistent and fresh customer service experience with our wide range of products. Always ensuring product quality, ...
Fresh Service Team Member

Found in: Talent AU C2 - 2 days ago

BWS Queensland, Australia Part time

Fresh Service Team Member · From meats and cheeses to antipasto, you'll handle some delicious products. With a focus on behind the glass 'in the deli', we deliver a consistent and fresh customer service experience with our wide range of products. Always ensuring product quality, ...
Bakery Team Member

Found in: Talent AU C2 - 2 days ago

Woolworths Brisbane City, Australia Part time

Bakery Team Member · Bread, rolls and sweet treats, everyday you'll be handling some delicious products. We focus on delivering quality and fresh products with convenient service on our wide range of baked goods. Supporting our bakers through product packaging and presentation, t ...
Fruit & Veg Team Member - Woolworths Ingham

Found in: Talent AU C2 - 2 days ago

BWS Queensland, Australia Casual/Holiday

Fruit & Veg Team Member · Working with fresh fruit and vegetables is just the beginning of an exciting role. Focus on full range availability through filling products, quality checks and stock counts supports a great offer for our customers. · Woolworths, a job is never just a jo ...
Online Personal Shopper

Found in: Talent AU C2 - 2 days ago

BWS Queensland, Australia Casual/Holiday

Online Personal Shopper · With a keen eye and steady hand, you'll pick the freshest products for our customers who shop online. A role perfect for those who like to be on the go and staying active while at work. · Woolworths, a job is never just a job. · It's the start of somethi ...
Fruit & Veg Team Member - Woolworths Kingaroy

Found in: Talent AU C2 - 5 days ago

BWS Queensland, Australia Casual/Holiday

Fruit & Veg Team Member · Working with fresh fruit and vegetables is just the beginning of an exciting role. Focus on full range availability through filling products, quality checks and stock counts supports a great offer for our customers. · Woolworths, a job is never just a jo ...