Implementation Specialist - Melbourne - Estore Logistics

    Estore Logistics
    Estore Logistics Melbourne

    3 days ago

    Default job background
    Description

    The Role

    An Implementation Specialist at eStore Logistics is passionate about customer success and has a track record of delivering high-quality implementation projects.

    They are a well-rounded individual that possesses strong time and project management skills, with the ability to clearly communicate with diverse stakeholders.

    Goal oriented and dives deeper to understand a customer and their expectations.

    The successful candidate will have many opportunities to work alongside key stakeholders within the business and learn new skills, be exposed to every area of the business, and in the future have the opportunity to further progress into a senior role.

    Key Responsibilities:

    • Work with the Sales team to understand the customer needs and expectations
    • Coordinate with various internal teams to ensure the smooth onboarding of new customers
    • Perform initial system setups for the customer
    • Influence and consult with customers to help them achieve best practice, whilst also producing feedback and working with internal teams to improve eStore Logistics' products
    • Manage the implementation process from start to finish, ensuring timely delivery and effective communication with the customer
    • Troubleshoot and resolve issues that arise during the implementation process
    • Conduct training sessions for customers on how to use our systems and processes
    • Create and maintain detailed implementation plans, project timelines, and documentation
    • Collaborate with our Customer Success team to ensure a seamless transition from implementation to ongoing support

    Requirements:

    • Bachelor's degree in Business, Technology, Supply Chain or a related field
    • Equivalent experience in industry definitely considered
    • Minimum of 2-3 years of experience in a similar role, with a background in supply chain, fulfilment, IT / SaaS, project management, operations management or customer success
    • Excellent organisational and project management skills
    • Strong communication and interpersonal skills to interact with internal and external stakeholders
    • Working knowledge of IT systems and software, including the basic setup of IT systems
    • Familiarity with e-commerce platforms and logistics operations is a plus
    • Ability to work independently, prioritise tasks, and meet deadlines whilst managing multiple concurrent onboardings
    • Must have reliable transport in Melbourne due to warehouse and head office location in Truganina
    • Some travel to our Sydney sites necessary however not often

    About Us

    eStore Logistics is the market leading eCommerce and omni-channel third-party Logistics provider (3PL).

    We are a tech enabled logistics leader, having a strong reputation as the trusted fulfilment partner for our clients which include Australia's largest pure play online retailer, Australia's largest online furniture retailer, more than 10 of Australia's top 50 eCommerce businesses and many iconic retailers which have a retail store and eCommerce presence.

    We are a team of energetic professionals with a key focus on rapid growth and expansion, through investing in and empowering our people to achieve excellence.

    The business is rapidly expanding and currently has 7 fulfilment centers (FC) across Australia.

    eStore Logistics has recently introduced Australian-first goods to person picking technology that utilises autonomous mobile robots at its Victorian sites and continues to cement itself as a market leader in the 3PL space.

    We set the bar high, are outcome-focused and love action-oriented people who are obsessed with great outcomes

    We embrace change, as there are no maps for where we are going.

    This isn't for everyone.

  • Tbwa Chiat/Day Inc

    Implementation Specialist

    1 week ago

    Tbwa Chiat/Day Inc Melbourne

    About Karbon · Karbon is the premium work management platform for the accounting industry, indispensable for firms worldwide to support their teams and navigate remote work. It brings planning, clients, work, and communication together in one place. · The Opportunity · As an Impl ...

  • Solera

    Sr. Implementation Specialist

    4 days ago

    Solera Melbourne

    Business and Systems Analysts in ICT · About Us · Solera is a global leader in data and software services that transforms the vehicle lifecycle into a connected digital experience. · The Role · We are seeking a Sr. Implementation Specialist to manage projects and deliver customer ...

  • Liven Pty

    Systems Implementation Specialist

    3 days ago

    Liven Pty Melbourne

    Systems Implementation Specialist (POS) · Transforming Hospitality with Innovative Technology · Liven is a leading global data, technology, and customer experience provider for the hospitality industry. · We serve over 6,000 venues and millions of diners across Australia, the USA ...

  • Coles Group Pty Ltd

    Digital Implementation Specialist

    1 week ago

    Coles Group Pty Ltd City of Boroondara

    Digital Implementation Specialist · At Coles Group, you'll be responsible for the implementation and adoption of marketing technology platforms used by our Digital teams. · You will be the technical point of contact that connects platform end users and coordinate them together in ...

  • Ranchero

    Digital Implementation Specialist

    1 day ago

    Ranchero Melbourne

    About the Role · We're seeking an experienced Digital Implementation Specialist - Martech to join our team. You will be responsible for implementing and adopting marketing technology platforms used by Coles Digital teams. · Key Responsibilities: · Technical point of contact betwe ...

  • Spa 23 Fitness And Lifestyle

    Crm Consultant And Implementation Specialist

    3 days ago

    Spa 23 Fitness And Lifestyle Melbourne

    **Job Title:** CRM Consultant and Implementation Specialist · Bundall, Australia · About the Role · We are seeking a skilled professional to assist us in expanding our company's services by consulting and implementing CRM systems into businesses. · Clients partner with us to achi ...

  • Newytechpeople

    Ai Implementation Marketing Specialist

    2 weeks ago

    Newytechpeople Melbourne

    Ai Implementation Marketing Specialist (Remote) · Harness the latest tech innovations to shape the future of marketing for B2B businesses. This is a full-time role with flexibility and opportunities for remote work. · Salary: $120,000 - $145,000 per year, depending on experience ...

  • This Is An It Support Group

    Digital Analytics Implementation Specialist

    1 week ago

    This Is An It Support Group Melbourne

    We are seeking a Digital Analytics Implementation Specialist to support our business in gaining valuable insights and driving strategy. · Reporting to the Digital Analytics Manager, this role will work in an agile environment and act as the SME on tag management (GTM) and DataLay ...

  • Mecca Brands

    Digital Analytics Implementation Specialist

    2 days ago

    Mecca Brands Victoria

    Digital Analytics Implementation Specialist · We are seeking a Digital Analytics Implementation Specialist to support and enable our business to gain valuable insights and drive business strategy. · The Role You Could Play · Reporting to the Digital Analytics Manager, this role w ...

  • Tideri Jobbörse

    Coles | Digital Implementation Specialist - Hawthorn East

    1 week ago

    Tideri Jobbörse Melbourne

    We've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. · About the team As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. · Role ...

  • Johnson & Johnson

    Product Specialist, Joints VIC- DePuy Synthes

    4 days ago

    Johnson & Johnson Melbourne

    Job Opportunity: · An exciting opportunity has arisen for an experienced and self-starting Product Specialist to join the VIC DePuy Synthes Team. · This role involves working with industry leading products, implementing customized strategies to maintain and grow our business prim ...

  • Milestone IT (Milestone Information Technology)

    Specialist Consultant

    1 day ago

    Milestone IT (Milestone Information Technology) Melbourne

    Senior Role-Based Access Control (RBAC) Specialist Consultant · We are seeking a seasoned RBAC expert to join our prestigious client's team. As an RBAC specialist consultant, you will play a pivotal role in designing, planning, and implementing a robust RBAC system that strengthe ...

  • Montgomery County Public Schools

    FY25: Coach, Corollary Softball, Albert Einstein HS

    1 week ago

    Montgomery County Public Schools Melbourne Full time

    Job Title: Temporary Part-Time (TPT) Athletics Coach · Location: Montgomery County Public Schools (MCPS) · Job Summary: · The Temporary Part-Time (TPT) Athletics Coach is responsible for implementing the entire softball program, including rules and regulations. This position requ ...

  • PwC

    Data Migration Manager

    4 days ago

    PwC Melbourne Full time

    About the Role · As a Data Migration Manager in our Data Assurance team, you will help Australian businesses, not-for-profits and governments create value and improve the way they work. From digitising healthcare, to creating smarter cities and igniting our start-up industry, tog ...

  • Australian Red Cross

    Senior Specialist

    4 days ago

    Australian Red Cross Melbourne

    Senior Specialist - Monitoring & Evaluation · About the Role: · We are seeking a Senior Specialist to lead the development and implementation of Monitoring, Evaluation and Learning (MEL) Framework and Plans across our Programs both international and domestic. · This role will out ...

  • State Government of Victoria, Australia

    Senior Technical Specialist, Design Reform

    1 week ago

    State Government of Victoria, Australia Melbourne Full time

    Senior Technical Specialist, Design Reform · The Victorian Health Building Authority is seeking a Senior Technical Specialist to lead the review, development and implementation of design standards and processes for health infrastructure projects across Victoria. The successful ca ...

  • Davidson

    Head of Projects

    4 days ago

    Davidson Melbourne

    Job Title: Head of Projects / PMO - ANZCA · Role Overview: · Senior Leadership Team opportunity · Lead and execute 3-year contemporary program of work · Enterprise-wide transformation · The Australian and New Zealand College of Anaesthetists (ANZCA) is a leading specialist medica ...

  • State Government of Victoria, Australia

    Senior Technical Specialist, Design Reform

    3 days ago

    State Government of Victoria, Australia City of Melbourne

    Senior Technical Specialist, Design Reform · Job Summary: · This role is responsible for leading the review and implementation of design standards and processes for health infrastructure projects in Victoria. The Senior Technical Specialist will ensure that design processes and s ...

  • Australian Red Cross

    Senior Specialist

    4 days ago

    Australian Red Cross Melbourne

    Senior Specialist - Monitoring & Evaluation · About Red Cross · Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. · About the role · The Senior Specialist will l ...

  • State Government of Victoria, Australia

    Learning Specialist 3

    2 days ago

    State Government of Victoria, Australia Melbourne

    Learning Specialist 3 - Disability Inclusion · The role of a Learning Specialist is to model excellence in teaching and learning, improve student outcomes and support teachers in delivering high-quality education. · Main Responsibilities · Demonstrate high-level expertise in teac ...

Jobs
>
Melbourne
>
Implementation specialist