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  • Venue Booking Manager - Gold Coast - Australasian Registrars Committee

    Australasian Registrars Committee
    Australasian Registrars Committee Gold Coast

    1 month ago

    Default job background
    Description

    In 2023, Experience Gold Coast was formed by the combination of HOTA, Study Gold Coast, Destination Gold Coast, Placemakers* and Major Events Gold Coast. This new entity is focused on driving tourism, events, arts & culture, and education outcomes for the City of Gold Coast.

    Key Responsibilities:

    • Oversee the day-to-day operations and management of Venue Booking department.
    • Serve as the primary point of contact for venue hires, responding to enquiries and ensuring the delivery of venue hire services to the highest standard.
    • Ensure efficient venue scheduling and liaise with the Head of Programming and Producers to align bookings with programming criteria and event requirements.
    • Manage and lead all administrative aspects of venue hire, including phone enquiries, email correspondence, venue cost estimates, contracts and client meetings.
    • Ensure accurate and timely financial reconciliation, including generating quotations, managing budgets and settlement of costs.

    The Ideal Candidate:

    • Background in management, with demonstrated experience leading a team, overseeing day-to-day operations and fostering a collaborative and inclusive work environment.
    • Relevant experience in venue operations and event management, ideally within large-scale venue or performing arts environments.
    • Advanced office administration and computer literacy, with experience using event management systems such as Artifax.
    • Experience with large venue operations and theatre systems.
    • Strong problem solving, decision making and budget management skills.
    • Excellent verbal and written communication skills and ability to document and communicate information accurately and in a timely fashion.

    Qualifications:

    • Certificate Level (or equivalent) in Arts or Events Administration and/or commensurate workplace experience in a similar role.

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