Wellbeing Officer - Mandurah, Western Australia

Job summary

Support our residents at RAAFA's Erskine Grove as a Retirement Wellbeing Officer. Working on a permanent full-time basis, join the team in delivering information, support and guidance to our amazing residents.

Responsibilities

• Assist residents to link to support services whilst encouraging independence and choice;
• Lead and participate in projects related to resident well-being;
• Encourage programs which help promote health, wellbeing and the active lives of residents;
• Consult with residents and their representatives to identify and develop strategies to deal with concerns;
• Liaise with internal and external stakeholders to ensure residents are supported as their needs change;
• Respond to resident duress calls where required during office hours, taking action as required and record actions taken;
• Responsibility to comply with all RAAFA Policies and Procedures and all reasonable management directions.

Qualifications

• Understanding of Active Ageing and history of applying this to previous roles;
• Demonstrated ability to assess residents' care and well-being requirements and to prioritise effectively;
• Experience in conflict resolution and well-developed problem-solving skills;
• Awareness of issues related to Aged Care with appropriate advocacy and negotiation skills;
• Excellent written and verbal communication skills, and a knowledge of Microsoft Office;
• Relevant tertiary qualifications and/or equivalent experience;
• National 'C' Class Driver's Licence.

Job description