- Desired Experience:
- Computer OS/Peripherals troubleshooting
- Working with Various PC Operating Systems (Windows 7/8 and 10)
- Installing Hardware and Software (familiarity with deployment tools like SCCM)
- Basic understanding of SOE and group policies
- Printer assistance
- Proficiency in installing and troubleshooting MS Office tools
- Outstanding customer service and interpersonal skills
- Hands-on experience supporting a range of technologies and services
- Advanced technical skills, including effective troubleshooting for Windows, Apple, and virtual operating systems
- Efficient time and resource management in high-pressure situations, while maintaining a professional demeanor
- Sound knowledge of Infrastructure support
- Strong analytical and problem-solving capabilities
- Highly organized and detail-oriented
- Excellent customer service mindset and strong communication skills, verbal and written
- Dedicated to delivering quality results in all tasks
- Capable of working independently and collaboratively in teams
- Self-motivated with a proactive approach and a penchant for innovative solutions
- Preference for solutions that are simple, elegant, and efficient
- Ability to handle and protect confidential information
- Microsoft Office applications
- PC laptop hardware
- Peripheral devices for PC laptops, including printers
- Active Directory
- Exchange
- Apple OS
- SCCM
- PC Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in desktop support
- Microsoft Office Specialist (MOS) Certification
- 1 year of relevant work experience
- Entry-level candidates and IT students are encouraged to apply
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Desktop Support Officer(Part-time) – Hervey Bay, Queensland, Australia - Axiom Technologies
Description
Axiom Technologies is a company based in Australia, specializing in providing Managed IT solutions to medium to large enterprises worldwide. For more details about our services, check out our website.
We are in search of a skilled professional to oversee a wide range of tasks, from simple assignments to complex projects. This position involves offering onsite and on-call support to end-users within the organization's desktop computing environment promptly and accurately to ensure optimal service delivery.
IT Skills and Experience
Personal Attributes:
Proficiency in:
Basic understanding of:
IT Qualifications
A minimum of two of the following certifications:
Experience in a similar position
What's Next?
If you are seeking a new challenge in your career and are interested in this opportunity, please send your resume to
