Tech Support Specialist - Healthcare - New South Wales - beBeeTechnical

    beBeeTechnical
    beBeeTechnical New South Wales

    1 week ago

    Job title: Graduate Technical Support Engineer – Medtech Dx

    Description

    A graduate technical support role has become available within a leading healthcare technology company in Sydney. The successful applicant will provide first-line customer technical support, receiving and triaging calls, documenting faults, and collaborating with senior engineers.

    Key Responsibilities

    • Provide excellent customer service via phone or email
    • Triage technical issues and escalate to senior engineers when necessary
    • Document all interactions and resolutions for future reference

    The ideal candidate will possess strong communication skills, the ability to work independently as well as part of a team, and be proficient in troubleshooting complex technical issues.


    Ongoing training opportunities are provided to ensure continuous learning.
    This position is an exciting opportunity for graduates looking to develop their skills in Biomedical Engineering, Electrical Engineering, or ELECTRONIC ENGINEERING. We offer a supportive environment where you can grow professionally.


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