service engagement specialist - Western Australia - beBeeReferral

    beBeeReferral
    beBeeReferral Western Australia

    2 weeks ago

    Job title: Assessment And Referral Officer

    Description

    Job Overview

    • A prominent organisation with over 300 staff members operating across multiple regions.
    • The company prioritises quality professional support services.

    This role requires conducting assessments via phone calls followed by referrals to appropriate service providers.
    Essential tasks will involve engaging clients from diverse backgrounds through effective communication skills,
    demonstrating empathy when addressing complex issues like homelessness,
    vulnerable mental states, substance abuse, and potential suicidal ideation.


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