- Full Time Permanent opportunity available (9 Day Fortnight)
- Formal qualifications in communications and/or a related field, or the ability to obtain.
- LGO 4 ($77,409 - $82,974 per annum + superannuation) based on skills, qualifications and experience.
- Demonstrated experience role modelling a positive safety culture and adherence to the Health Safety Management Systems through visible leadership and exercising due diligence and management of compliance and legislative obligations.
- Current QLD "C" class drivers' licence.
- IAP2 Certification Engagement.
- Formal qualifications in communications and/or a related field, or the ability to obtain.
- Minimum two years industry specific experience (such as Communications, Stakeholder Engagement, Customer Experience and/or Project Management).
- Experience in a similar role delivering successful communication and engagement plans and activities.
- Demonstrated understanding and the application of the community engagement principles and processes within the IAP2 framework.
- Well-developed people skills and communication skills, including the ability to consult, negotiate, build relationships, and engage with stakeholders.
- Well-developed written communication skills for a variety of audiences using a range of communication channels with the purpose of informing, consulting, and influencing.
- Ability to work autonomously and collaboratively in a team environment.
- Well-developed prioritisation and time management skills including the ability to identify, plan and organise work objectives with a focus on achieving team and organisational outcomes.
- Demonstrated ability to deal with sensitive issues and confidential matters including provide clear and concise information to stakeholders when managing enquiries and complaints.
- Computer literacy with Microsoft Office Suite applications in particular Word, Outlook, PowerPoint and Excel and a working knowledge of online engagement platforms (e.g., Engagement Hub, Engagement HQ).
- 17.5% annual leave loading
- Up to 5 weeks annual leave
- Up to 3 weeks Personal/Carers Leave
- 14 weeks paid Parental Leave
- Domestic and Family Violence Leave
- Natural Disaster Leave
- Long Service Leave available pro rata after seven years
- Up to *13.5% Superannuation employer contribution for contributing members
- Salary Sacrifice opportunities
- Learning and Development opportunities
- Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
- Employee Loyalty Program offering discounts at selected local businesses
- Employee Assistance Program
Communications and Engagement Officer - Townsville City, Australia - Townsville City
Description
Why Choose Us
Townsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.
Our organisation provides and maintains over $7b worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more.
We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.
We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city.
Council's vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future.
Our Vision: A globally connected community driven by lifestyle and nature.
Our Purpose: Grow Townsville
About the role
This Communication and Engagement Officer plays a key role in Community Engagement and working collaboratively across Council to champion our purpose of Growing Townsville and to deliver the Corporate Plan in consultation with the Townsville Community. This position is accountable to the General Manager Community Engagement and will be focused on the needs and aspirations of the Townsville community; growing and managing customer relationships, developing a culture of customer-centricity and personal accountability; and reshaping how we deliver services to maximise value.
This position works as part of a team of communication professionals to operationalise council's communication strategies and plans. The role assists in the delivery of Council's community engagement activities by providing strategic and detailed advice, plans, support, delivery and training under the IAP2 framework to inform, consult and engage the Townsville community.
About you
Our ideal applicant will have:
Applications should be submitted through the 'Apply' button and include a Cover Letter (maximum 2 pages), Resume outlining previous academic and work experience and must include attachments of the relevant qualifications and licenses, relating to the role.
For further information review the Position Description.
Closing Date: 11.45pm Wednesday 1st May 2024
What We Offer
We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply
If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact for a confidential discussion.\
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