Credit Card Officer - Canberra, Australia - Kirra Services

Description

Finance and Investment Division / Financial Operations Branch / Travel, Credit Cards and Concur

Location

Available to work in the Canberra office 8.30am till 5pm Monday to Friday

Security Clearance Level

N/A

Finance and Investment Division

Finance and Investment Division supports the department to be efficient, effective, and financially sustainable through our business partnerships. The division provides financial and management advice and support to the department, the offices of the minister and assistant ministers and to industry stakeholders. The division delivers on business objectives through the provision of high-quality customer service, advice and support and a nationally consistent approach to business, with consideration to the government's tight fiscal environment, its significant reform agenda, and the department's imperative to maintain financial sustainability.

Financial Operations Branch provides shared services for the department, including corporate services such as travel, credit cards and procurement, grants policy, advice and reporting, payroll services, procurement, accounts receivable, debt management and accounts payable. The branch also provides a project management and oversight role for some of the critical projects for the division.

The Corporate Services Section within the Financial Operations Branch is responsible for providing financial services to the department in travel, credit card management, and expense management system (Concur) administration and support.

Credit Card Officer

The responsibilities of the Credit card Officer include but not limited to:

• Administer and deploy credit card implementation from Diners to NAB
• Create new credit cards in the NAB portal for both virtual and card in hand.
• Draft standard responses to credit card enquiries in relation to the transition via the shared inbox and helpdesk phone.
• Draft communications to cardholders/stakeholders regarding the transition from Diners to NAB.
• Assign credit cards in Concur daily.
• Draft new working instructions for the NAB processes and procedures.
• Cancel all Diners cards by agreed date.
• Conduct testing with NAB of the VCF files in preparation for migration date.
• Liaising and working with internal and external stakeholders.
• Organise collection of credit cards in Canberra office.
• Provide advice from our Corporate Credit Card Policy, Travel Policy and Travel Regulation Manual
• Organise delivery of credit cards to interstate and overseas staff.
• Assist team leader in managing the timeline for the credit card transition project.

Knowledge and Experience

• Understanding of the Whole of Australian Government Travel Arrangements desirable
• Experience in using Concur, TechOne and CTM desirable.
• Demonstrated experience in meeting tight deadlines while working collaboratively with a team.
• Experience in MS Word, Excel and data analysis desirable.

Skills and Capabilities

• Strong administrative and organisational skills
• Strong written and verbal communication skills
• Ability to build and maintain relationships with key internal and external stakeholders.
• Ability to work independently or under limited guidance.
• Respond effectively to change.
• NAB and Diners experience desirable
• Ability to manage time pressures and meet deadlines.
• Excellent attention to detail

Last Name

Email

Phone Number

Are you an Australian Citizen

Yes

No

Do you hold a current AGSVA Security Clearance?

Yes

No

Current or previously held Security Clearance.

Baseline

NV1

NV2

Other

N/A

Are you willing to complete a Police/Criminal History Check?

Yes

No

Do you hold a current drivers license?

Yes

No

Do you have the ability to work an after hours roster (7am-7pm)?

Are you currently represented by another recruitment agency? If so, please list below.

Are you currently employed?

What is your notice period for your current employer?

Kirra Services is a Supply Nation Certified ICT Service Provider. Specialising in Hardware and Software procurement for Government, Corporate and Education. Services include cyber, consulting, recruitment, and project management.