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Consulting Engagement Director - North Ryde, Australia - Oracle

Oracle North Ryde, Australia

Found in: Talent AU C2 - 1 week ago

Description

Must have experience of engaging with client C Level executives through consulting professional services to own, delight, advocate, inspire and expand business with multiple existing customers to realise the Customer for Life vision of Oracle Consulting to succeed in today's experience economy.

Oracle leads the Business Applications and Technology market offering a wide range of solutions to corporations and governments in the world across the largest to mid-size nimble organisations using our market leading products.

Oracle has a track record for employing and developing the very best people in the industry. We invest generously in employee development training and technical resources.

Oracle Consulting (OC) is Oracle's own consulting organisation and has a very high profile with Oracle customers worldwide. We understand and analyse our customers' business challenges and opportunities, then provide the best Oracle solutions that maximises value to customers. Cloud Applications and Technology consultants act as trusted advisors to our customers focusing on delivering customer and business centric solutions that meet their business goals and value objectives.

As a consulting business, customer relationships are at the heart of our business. We strive to create credible relationships, gain trust, and raise above and beyond to deliver high quality projects, services, and advice. Our skills and capabilities are the key to answer the What, How and When for our customers journey and hence Oracle Consulting is Oracle Corporations most important asset.

Core Role:

The Oracle Consulting ANZ Consulting Engagement Director will be accountable for our project's success carefully balancing client's business transformation needs while ensuring projects are profitably delivered. As the Delivery Sponsor, this is a leadership role requiring close engagement with clients' senior stakeholders delivering exceptional experiences through the project journey & delighting clients by delivering successful outcomes. Client delight and advocacy being measured through regular surveys & generating external-facing reference assets on every project.

The role is expected to further continue upholding the strong reputation of Oracle Consulting, by consistently delivering above our client's expectations, building long-term relationships with senior client stakeholders (including C-level), learn & understand deeply about our clients business & industry and related problems to expand the breadth & depth of Oracle's offerings as solutions to meet client's needs, while balancing the performance expectations of Oracle Consulting.

Based in Sydney, the right candidate will be a seasoned Engagement Director with experience of consulting delivery with management consulting practices, system integrators, software vendors or business partners to drive success of the team, experienced in cementing and forging relationships amongst our existing customers along with the project directors, project managers and architects.

This high-profile team is instrumental to Oracle's future and growing success.

Scope of Role

Works collaboratively with Oracle Consulting's Sales team and with the wider Oracle's Sales ecosystem such as License & Subscriptions, Oracle Direct, Channel Sales, Industries, Support & business support functions.
Expand ARR by identifying opportunities for expansion and/or extensions.
As delivery sponsor, take ownership of projects and programs and act as a guardrail to consulting team while advising customer stakeholders realize fruitful business outcomes.
Lead by example to achieve customer delight while ensuring successful and profitable delivery.
Nurture and promote the spirit of collaboration and positive can-do attitude.
Leads engagement with other lines of business and partners.
Act as a mentor and coach to budding talent within the consulting practice.

A day in your life at Oracle Consulting would cover:

Utilising your current and previous relationships to open doors with C level execs
Lead or take part in the account planning and strategic development for targeted accounts while fostering relationships with clients.
Independently and in conjunction with our Applications and Technology sales colleagues, help the team develop consulting opportunities within a defined set of accounts and prospects .
Supervising your success plans to deliver consistently while building a healthy pipeline of advocates and future expansion opportunities.
Be responsible for Oracle client proposal submissions, client presentations and support the team through end-to-end business solutions.
Help forge relationships with business partners to craft solutions as required.

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling , option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

Seeking for a ANZ Consulting Engagement Director

As Consulting Engagement Director, you will be responsible or the following:

Leadership & Exec Sponsorship:

OC Sponsor to customer Senior Mgmt stakeholders
Enable and support OC Exec Sponsor governance with customer C-level execs.

Account / Project Oversight & Governance:

Jointly accountable (with PD/PM) for Revenue & Margin on projects & overall projects financial health
Proactively identify, highlight & mitigate risks; resolve / escalate internal and customer-related issues.
Organize & chair regular internal Oracle XLOB program / project progress reviews; drive win:win outcomes to ensure Oracle is successful
Represent account/project with all internal OC collaborators (APAC PMO, GRM, SMT)
Escalation point-of-contact for Project Directors (PD) / Project Managers (PMs) to remove blockers with XLOB, Solution, Solution Sales and Offshore/Nearshore delivery centers.

Account / Project Strategy & Execution:

Own Advocacy objectives & generation of references / reference assets within portfolio
Prepare Account Plans for each account in Collaboration with assigned Sales Lead
Advise the execution of Expansion strategy.
Review Delivery Plans & ensure alignment to set business outcomes.
Ensure project health and profitability.

Capacity Management & Utilisation:

Work closely with Solution Capability Managers on timely staffing.
Drive own billable utilization to be >85%

Enablement & Readiness:

Coach PD/PMs on expectations & process to meet portfolio objectives.
Enable & upskill PD/PMs
Be certified at OC's Project Mgmt levels to optimally manage complex and strategic projects.

Process Oversight & Improvement:

Work closely with PMOaaS, Business Support & Operations
Strengthen processes with continuous improvements to help PD/PMs and Consulting practice at large.

Key attributes needed for this role:

Critical Thinking: ability to analyse situations, anticipate potential issues, and develop plans to address them
Decision making: Ability to make informed decisions based on available information, considering various aspects and outcomes
Conflict Resolution: Ability to mediate conflicts and negotiate solutions
Strong financial competence & attention to detail: ability to analyze project budgets, prepare financial reports, and forecasts to identify trends, variances and ability to prepare remediation plans for course correction

Prerequisites

12+ years of experience relevant to this position, including 8+ years of project management experience.

Proven track record to follow solid project management principles and successfully lead projects of increasing complexity.

Comfortable working in a matrix management environment.

Strong influencing and negotiation skills to deal with internal collaborators, customers, and partners.

Product, technology, and/or industry expertise relevant to the portfolio focus.

Experience in Sales.

Strong leadership skills.

Strong communication and negotiation skills.

Able to develop executive level relationships and Experience in people management.

Willing to travel regionally.

BA/BS preferred.

Able to influence thinking or gain acceptance of others in sensitive situations is important.

Direct and ensure the implementation of operational policies through subordinate managers.

Interact internally and externally with executive management involving negotiation of difficult matters to influence policy. Functional expertise and broad company knowledge.

Benefits

Access to excellent customer base
Opportunities to work on complex and varied opportunities.
Work with the best of industry talent
Extensive Development
Comprehensive corporate health insurance

Life at Oracle and Equal Opportunity

An Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.

In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.

Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.

At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.

That's why we're committed to creating a workforce where all individuals can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Which includes being an Australian Affirmative Action Employer