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  • Claims Service Officer - Sydney - Allianz Australia

    Allianz Australia
    Allianz Australia Sydney

    3 weeks ago

    Default job background
    Description

    ROLE SUMMARY

    We are seeking a Claims Service Officer/Handler to join our team in Sydney, NSW. This is a temporary contract until 28th November 2025.

    About the Role

    As a Claims Service Officer/Handler, you will be responsible for ensuring internal and external customer expectations are exceeded and business objectives met by efficiently undertaking claim processing and administrative functions.

    You will ensure work is completed with a high level of accuracy, decisions are evidence-based (in line with allocated authority), clearly documented and in accordance with external/internal policy and procedure.

    About You

    To be successful in this role, you will have experience in a customer service or administration support role, preferably in the insurance and/or finance industry with knowledge of Workers Compensation.

    An understanding of relevant regulatory and/or legislative compliance requirements that impact the organisation would be an advantage.

    You will demonstrate technical proficiency with systems, software, databases, reporting and communication tools and pay high attention to detail by completing tasks with thoroughness and accuracy.

    About Our Culture

    We care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, and abilities are not only welcomed but valued for the perspectives and talents they bring to work.

    We're committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

    What We Offer

    We offer a range of benefits and perks, including:

    • Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes
    • Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments
    • Career Development: Access mentoring, development and global mobility opportunities for growth and success
    • Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer

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