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Process Analyst - Brisbane, Australia - Queensland University Of Technology

Queensland University Of Technology Brisbane, Australia

2 weeks ago

Full time

Description

We are seeking a Process Analyst to join Digital Business Solution, Administrative Division.
The analysis and redesign of enterprise-wide end-to-end business processes at QUT is an important deliverable.
The Process Analyst plays a vital role in the Student and Stakeholder activities.
The Process Analyst will be responsible for the review of processes with the aim of process improvement.

The role will work closely with process owners and will be accountable for engaging with other process stakeholders to plan, discover and redesign enterprise wide processes to support and enhance customer experience.

We're offering this role as a hybrid position as part of QUT's commitment to embracing the opportunities created by a more virtual and connected world.

About us
QUT is a major Australian university with a global outlook and a 'real world' focus.

We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Digital Business Solutions (DBS) provides support for staff and students across a range of information and technology services.

DBS uses technology to create value for our students and customers through the portfolios of Learning and Teaching, Research and Innovation, and Professional Services.

DBS embraces digital transformation as being fundamental to the delivery on the QUT Digital Strategy to enabling QUT's aspirations outlined in the QUT Connections Strategy.

What you need to succeed
Education, training and/or experience equivalent to postgraduate qualifications in a relevant field, and extensive relevant experience.

Significant experience in business analysis and requirements gathering, with the demonstrated ability to collaborate with stakeholders and peers to gather requirements, conduct analysis and rapidly and accurately elicit requirements or solution design.

Exceptional analytical and problem-solving skills including the proven ability to conceptualise, establish and implement new initiatives and innovative solutions within a specified framework, including the ability to develop process mapping (as-is & to-be in BPMN), data and systems documentation in accordance with industry standards.

Demonstrated experience specifying and developing test scenarios/plans.

Advanced written communication skills, including the demonstrated ability to write clear and precise user and technical specifications, showcase presentations and reports.

Well-developed interpersonal skills, with demonstrated ability to communicate and negotiate effectively with a diverse range of stakeholders across all levels of the organisation along with the ability to exercise judgement in an impartial manner, provide advice and recommend, manage and implement change.

Life at QUT
We're committed to building a culture that fosters connection between people and purpose.
Beyond personal and professional fulfillment, a career at QUT offers:
Who are we looking for?
We are seeking a Process Analyst to join Digital Business Solution, Administrative Division.
The analysis and redesign of enterprise-wide end-to-end business processes at QUT is an important deliverable.
The Process Analyst plays a vital role in the Student and Stakeholder activities.
The Process Analyst will be responsible for the review of processes with the aim of process improvement.