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    • Account Manager - Melbourne - Minty Real Estate

    Minty Real Estate
    Minty Real Estate Melbourne

    1 week ago

    Default job background
    Description

    Maintaining and enhancing relationships with clients is pivotal in our Account Manager role, ensuring their utmost satisfaction with our innovative real estate solutions. This demands a keen understanding of customer needs, adept problem-solving skills, and a passion for delivering exceptional service.

    Our Vision

    We're pioneering a new era in real estate, focused on making it more equitable, transparent, and cost-effective. Our diverse coalition of talents is united in our quest to dismantle the barriers within the real estate sector, empowering individuals with the knowledge and tools needed for better decision-making, outcomes, and futures in their real estate journeys.

    Our Culture

    We're not just about work; we're about making a tangible impact. Every role contributes to our shared vision of a fairer real estate landscape. We champion the idea that everyone possesses inherent greatness, and we provide the resources, opportunities, and mentorship to unlock that potential.

    Boundless Growth

    We understand the importance of balancing professional aspirations with personal well-being. Our supportive environment encourages exploration, advancement, and the pursuit of interests, all within a culture that values impact and open-mindedness.

    Our Values

    1. Ownership: We take initiative and drive results, setting ambitious goals and embracing both successes and setbacks as opportunities for growth.
    2. Impact: Our mission is to make a positive difference, focusing on real, measurable outcomes over mere activities.
    3. Make Magic: We strive to deliver awe-inspiring experiences and results that go beyond the conventional, sparking wonder and exceeding expectations.
    4. Customer Obsession: We deeply understand and anticipate our clients' needs, driving every decision to provide unparalleled service and support.
    5. Bold Bets: We champion calculated risks that challenge the status quo, encouraging visionary thinking to drive groundbreaking solutions in the real estate space.
    6. Hustle: We pursue excellence with tenacity and dedication, making every moment count.
    7. Super Pumped: Electrifying enthusiasm fuels our team, empowering us to tackle the impossible with confidence.

    Responsibilities

    1. Serve as the main point of contact for all client account matters, build and maintain strong, long-lasting client relationships, and ensure timely and successful delivery of our solutions according to client needs and objectives.
    2. Identify growth opportunities within existing accounts and collaborate with sales teams to ensure growth attainment. Understand the competitive landscape and market trends to strategically position Minty's services.
    3. Work closely with clients to ensure they are leveraging Minty's platform to its full potential, driving customer success and satisfaction. Conduct regular review meetings to assess client needs and adjust service strategies accordingly.
    4. Act as the voice of the customer within Minty, gathering customer feedback and working with the product development team to guide the future development of Minty's services.

    Qualifications

    1. Bachelor's degree in Business Administration, Sales, or a related field.
    2. Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role in the technology or real estate sector.
    3. Demonstrated ability to communicate, present, and influence key stakeholders at all levels of an organisation.
    4. Experience delivering client-focused solutions to customer needs.
    5. Proven ability to manage multiple account projects at a time while maintaining sharp attention to detail.
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