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  • Food And Beverage - Brisbane - Hilton Worldwide, Inc.

    Hilton Worldwide, Inc.
    Hilton Worldwide, Inc. Brisbane

    2 weeks ago

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    Description

    Job Description

    A Food and Beverage Attendant plays a crucial role in shaping every Guest's experience across our restaurants, bars, room service, banquets, and in-hotel cafes.

    We strive to consistently deliver an exceptional experience that surpasses Guests' expectations for food, beverage, and culinary services.

    Key Responsibilities:

    • Receive orders and serve customer requests promptly and efficiently, including tasks such as serving as a barista or cocktail attendant/bartender if required.
    • Understand menu content, any menu changes, and promotional activities.
    • Maintain a clean, tidy, and well-prepared service area.
    • Efficiently manage the settlement of all customer accounts.
    • Answer Guest queries in a polite and helpful manner.
    • Set event rooms and function spaces.

    Requirements:

    • A friendly, positive, energetic disposition.
    • A commitment to delivering exceptional guest service.
    • The motivation to learn new skills and techniques.
    • Excellent communication skills in the local language.
    • Flexibility, reliability, and responsiveness to various work situations.
    • The ability to manage diverse customer types, inquiries, and complaints.
    • Knowledge of alcoholic beverages and mixing of drinks.
    • Previous food hygiene experience.
    • Experience with electronic ordering systems.
    • Cash handling experience.

    About Hilton

    Hilton is a leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.


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