Sea Logistics Operational Care Specialist, Reefer - Melbourne, Australia - Kuehne Nagel

Description

If you are looking for a career, and not just a job, and believe you would be good fit for the position, click apply.

Your Role

We are looking for an experienced and motivated Sea Logistics Operational Care Specialist, Reefer to join our team. You will be responsible for driving + taking ownership of the operations of our reefer product by delivering operational excellence to onboard + retain customers. You will do this by working with a variety of internal + external stakeholders.

Your Responsibilities

• Liaising with the
  customer care location (CCL) + operational care center (OCC) colleagues on
  seamless executions of reefer shipments.
• Ensuring efficient
  sea operations while driving continuous optimization by implementing
  standard operation procedures (SOP) in line with corporate guidelines.
• Being responsible
  for operational excellence by supporting volume growth as well as
  profitability for reefer + healthcare exports/ imports.
• Taking the lead in
  creating + enhancing reefer + healthcare expertise in the team, aiming for
  zero operational failures.
• Acting as the healthcare station lead, ensuring
  operational excellence in line with good distribution practice (GxP)
  requirements, assisting in delivering healthcare trainings + audit facilitation.
• Building
  operational relationships with suppliers + carriers assisting with
  procurement as well as driving value added reefer services.
• Ensuring
  analytical reviews + risk mitigation for all deviation management
  supporting with technical knowledge both internally + customer facing
  nonconformance reporting. #LI-DNI

Your Skills and Experiences

We look
for potential, not only performance. To be successful you will be open about
your strengths and development needs and prepared to challenge yourself. We
value active listening, diversity of thinking and new perspectives.

Additionally,
you will have:

• Solid
  leadership skills
• Prior
  experience in a similar role is highly desirable
• Ability
  to drive results, as well as build effective teams
• Excellent
  customer service skills, both verbal and written
• Strong
  problem solver and being able to think outside the box

Good Reasons to Join

• We offer flexible working arrangements, which allows for you to skip the commute and work from home two days per week and choosing the hours you work to suit you.

• We seek to make a difference today, for the people of tomorrow. Our Net Zero Carbon initiatives aims to achieve carbon neutrality for our sea freight shipments by 2030.

• Amazing opportunities for career progression, supported with both internal and external training opportunities.