- This is a challenging opportunity for a technical expert who can troubleshoot complex issues with cloud-based solutions and implement enhancements and fixes.
- Support software development teams in France by acting as liaison during implementation phases.
- Serve as first point of contact for NeoXam clients in APAC providing product support expertise.
- Manage internal copies of client environments and collaborate with R&D team on documentation and knowledge sharing activities.
- Troubleshoot issues from initial analysis through implementation stages including performance optimization requests from customers or projects collaborating closely with global experts when needed.
Cloud-Based Solution Expert - Council of the City of Sydney - beBeeTechnicalConsultant
Job title: APAC Technical Support
Description
APAC Technical Support Job Summary
We are seeking an experienced and motivated Technical Support & Cloud Consultant to join our growing team. The successful candidate will provide support to our APAC clients, presales, and services teams.
About the Role
The ideal candidate will have 4-6 years of experience in implementing financial software or supporting IT projects in the banking/financial industry.