- Location: Brisbane, Queensland
- Type: Contract
- Job #16600
- Provides accurate specialist advice and guidance to business, management and other key stakeholders with regards to delivery, operation and use of ICT and information management, and potential business benefits.
- Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
- Participates in the delivery of services including development of products, testing and remediation of identified issues, assistance and support for users, as well as maintenance of accurate records and documentation.
- Actively participates and contributes to the plans and collective achievement of Information Services team targets, goals and objectives.
- Knowledge Management (KNOW)
- Systems Installation/Decommissioning (HSIN)
- Asset Management (ASMG)
- Incident Management (USUP)
- yes
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ICT Officer - Brisbane, Australia - Exclaim IT
Description
About the role
If you are passionate about providing support to clients on-premise and in a Service Desk environment, this role is for you
Key responsibilities
Skills and experience
Highly desirable criteria
Experience with ITSM tool ServiceNow and, while not mandatory, relevant tertiary qualifications in Business and/or Information Technology will be highly regarded.
Contact details
For a confidential chat, please contact Tayah on or via email at - and we would be more than happy to provide you with additional information and assist in the application process.
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